Xiaoyi Wang
Adelaide,South Australia
Summary
Energetic Cashier with 2 years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.
Overview
4
4
years of professional experience
Work History
Retail Cashier
T&T Supermarket
Toronto, Ontario
01.2021 - 01.2022
- Greeted customers in a friendly and professional manner.
- Balanced the daily cash register transactions with accuracy and attention to detail.
- Handled returns of merchandise in an efficient manner while maintaining customer satisfaction.
Customer Service Officer
SavvyPro
Beijing, Beijing
04.2022 - 10.2024
- Answered customer inquiries via telephone, email and face-to-face contact.
- Resolved customer issues in an efficient and timely manner.
- Assisted customers with placing orders for products and services.
Restaurant Waiter
18th Street
Adelaide, SA
03.2023 - 10.2023
- Greeted customers, provided menus and answered questions about menu items.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Education
Master of Arts - Socia Worker
Flinders University
Adelaide12-2024
Skills
- Merchandise Stocking
- Product Upselling
- Exchanges and refunds
- POS System Operation
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Full Professional
Timeline
Restaurant Waiter
18th Street
03.2023 - 10.2023
Customer Service Officer
SavvyPro
04.2022 - 10.2024
Retail Cashier
T&T Supermarket
01.2021 - 01.2022
Master of Arts - Socia Worker
Flinders University
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