XIAOYU ZHU
Melbourne,VIC
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
3
3
years of professional experience
Work History
Accounting Assistant
SANGONG
China, VIC
02.2024 - 08.2025
- Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
- Reconciled or entered report discrepancies found in financial records.
- Received and recorded cash, checks and transfers.
Online Marketing and Customer Service
personal comany
Melbourne, VIC
04.2023 - 02.2025
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated equipment and machinery according to safety guidelines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
Sales Assistant
Hotwind
China, SHANGHAI
06.2022 - 02.2023
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Accepted and completed cash, check and credit card payments.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Managed cash register transactions accurately and efficiently.
- Processed orders accurately and efficiently using a POS system.
Education
Bachelor of Science -
RMIT
Melbourne, VICSkills
- Bank reconciliation
- Financial reporting
- Data entry
- Microsoft Excel
- Accounts payable
- Cash handling
- Point of sale systems
- Inventory management
- Sales promotion
- Team collaboration
- Customer service
- Problem solving
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
Timeline
Accounting Assistant
SANGONG
02.2024 - 08.2025
Online Marketing and Customer Service
personal comany
04.2023 - 02.2025
Sales Assistant
Hotwind
06.2022 - 02.2023
Bachelor of Science -
RMIT
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