Xiaozheng Zhou

Active participation in social contributions includes: volunteering at the Tokyo Marathon.

This involves coordination of participation aspects such as: assisting with setup, maintaining race course cleanliness, and distributing materials: distributing material packs, bib numbers, food, and water to participants before and after the race, as well as cheering on the athletes.

Demand Analysis: Implemented a customer relationship maintenance program, established and consolidated long-term relationships with key customers through regular communication and customer satisfaction surveys. Explored potential customer needs and
collaborated with team members to develop customized solutions and service proposals. Used market analysis methods to provide decision support to the consulting team so as to ensure that the solutions provided effectively address the client's business challenges.

Business optimization and process reengineering：Completed a review of the company's key product lines, service standards and
consulting processes within 48 hours. Through horizontal and vertical communication strategies, enhanced inter-departmental collaboration and quickly achieved business requirements. Increased sales funnel efficiency and conversion rates by improving
customer experience management and service quality