XIA (Roger) LUO
Sydney,NSW
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
1
1
year of professional experience
Work History
Retail Intern
Nike
03.2021 - 04.2022
- Developed strong rapport with customers through friendly service, resulting in repeat visits and positive word-of-mouth referrals.
- Assisted in training new interns, sharing insights on best practices for effective selling techniques and store processes.
- Increased sales with persuasive product promotion and upselling techniques tailored to individual customer needs.
- Contributed to team sales goals through consistent achievement of personal targets and collaborative efforts with coworkers.
Education
Master of Arts - Finance
University of Sydney
Sydney, NSW12.2024
Skills
- Parent-Teacher Communication
- Growth Mindset
- Child Development
- Literacy development
Languages
Chinese (Mandarin)
Chinese (Cantonese)
English
French
Timeline
Retail Intern
Nike
03.2021 - 04.2022
Master of Arts - Finance
University of Sydney
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