Summary
Overview
Work History
Education
Skills
Timeline
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Ximena Gomez Cienfuegos

Sydney,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Cafe Barista

Lennox
Sydney, NSW
01.2023 - Current
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Used POS system to accurately enter orders and process payments.

Sales Consultant

Nu Sales And Marketing
Sydney, NSW
03.2021 - 02.2022
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Daily coaching and meetings via zoom and face to face to reinforce sales strategies and increase weekly targets.


Cafe Assistant/Receptionist

Cooper Park Tennis
Sydney, NSW
04.2019 - 01.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Greeted and scheduled lessons and court time
  • Initiated, developed and maintained personalized relationships with members.
  • Ensured all billing is completed accurately and efficiently and reconciled the cash register at the end of a shift.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.

Education

Diploma - Project Management

ILSC
Sydney, NSW
02.2019 - 06.2020

Advanced Diploma - Business

Salisbury College
Sydney, NSW
05.2022 - 04.2023

Skills

Exceptional customer service

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Timeline

Cafe Barista

Lennox
01.2023 - Current

Advanced Diploma - Business

Salisbury College
05.2022 - 04.2023

Sales Consultant

Nu Sales And Marketing
03.2021 - 02.2022

Cafe Assistant/Receptionist

Cooper Park Tennis
04.2019 - 01.2021

Diploma - Project Management

ILSC
02.2019 - 06.2020

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Ximena Gomez Cienfuegos