Ximena Rivera Gallardo
Woree,Australia
Summary
Detail-oriented and reliable housekeeping professional with a strong background in cleaning and maintaining guest rooms. Skilled in delivering high standards of cleanliness and ensuring customer satisfaction. Highly organized and team-driven, able to adapt to fast-paced environments while prioritizing efficiency and attention to detail. Possessing an RSA certification relevant to the hospitality industry. Currently seeking a part-time or full-time position in hospitality or housekeeping. Available to work 20-40 hours per week, including weekends and public holidays.
Overview
6
6
years of professional experience
Work History
Housekeeper
Sunset Hotel & Zayapa Hotel
07.2023 - 07.2024
- Cleaned and sanitized guest rooms daily, ensuring all spaces were up to hotel standards
- Managed inventory for cleaning supplies and toiletries, restocking as needed
- Provided exceptional customer service, addressing guest requests promptly
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Volunteer
Leamington Winter Support Night Shelter
01.2019 - 04.2019
- Company Overview: Leamington Spa, UK
- Organized and maintained communal sleeping and dining areas
- Ensured hygienic standards were met despite limited resources
- Leamington Spa, UK
Education
Master of Arts - TESOL
Pontificia Universidad Católica Del Ecuador
Ecuador06.2021
Bachelor of Arts - Applied Linguistics
Univeristy of Warwick
United Kingdom07.2019
Skills
- Deep-cleaning and sanitization techniques
- Meticulous Attention to detail
- Time management
- Self-motivated
- Laundry and linen services
- Guest interaction and service
- Warehouse maintenance
- Inventory management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Italian
Elementary
References
- Eliana Tabares, Housekeeping Manager, Abbott Hotel, Cairns, 0450314664
- Susana Valverde, General Manager, Zayapa Hotel, Galápagos Islands, (+593) 994095745
- Gustavo Andrade, General Manager, Sunset Hotel, Galápagos Islands, (+593) 994767586
Timeline
Housekeeper
Sunset Hotel & Zayapa Hotel
07.2023 - 07.2024
Volunteer
Leamington Winter Support Night Shelter
01.2019 - 04.2019
Master of Arts - TESOL
Pontificia Universidad Católica Del Ecuador
Bachelor of Arts - Applied Linguistics
Univeristy of Warwick
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