Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Xin Dai

Rochedale,QLD

Summary

Dynamic Manager of Operations with a proven track record at a Family Business, excelling in strategic planning and customer relationship management. Achieved significant improvements in customer satisfaction and operational efficiency, while expertly managing budgets and fostering team growth. Skilled in decision-making and employee motivation, consistently surpassing financial and quality targets.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Qualified [Desired Position] with proven track record in optimizing operational efficiency and streamlining processes. Successfully led cross-functional teams to achieve organizational goals and enhance productivity. Demonstrated strong leadership and strategic planning skills in dynamic environments.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Manager of Operations

Family Business
02.2022 - 04.2024
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Education

High School Diploma -

Griffith University
QLD
09-2023

Skills

  • Decision-making
  • Customer service
  • Quality assurance
  • Strategic planning
  • Time management
  • Problem-solving
  • Operations oversight
  • Employee motivation

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • I like trying new recipes and food trends
  • Food Photography
  • Backpacking and Hiking
  • Documenting and sharing travel experiences

Timeline

Manager of Operations

Family Business
02.2022 - 04.2024

High School Diploma -

Griffith University
Xin Dai