Xin Tan
Melbourne,VIC
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Hardworking museum professional with strong background preparing exhibitions and individual artifact for display. Methodically examine, classify and restore objects for long-lasting conservation. Good multitasking, time management and organizational skills. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
3
3
years of professional experience
Work History
Exhibition Assistant
Lamkan
Melbourne, VIC
08.2023 - 12.2023
- Assisted in designing and setting up exhibition displays.
- Provided support to exhibition staff during the event setup, operation and breakdown.
- Supervised the installation of audio-visual equipment for exhibitions.
- Coordinated with suppliers to ensure timely delivery of materials needed for exhibitions.
- Liaised with other departments to ensure smooth running of events.
- Inspected venues prior to events to ensure that they meet safety standards.
- Greeted visitors at the entrance of the exhibition venue.
- Provided assistance in answering questions from guests about the exhibits.
- Ensured that all areas within the exhibit are kept clean and tidy throughout the duration of the event.
All Rounder
Dao
Melbourne, VIC
08.2022 - 08.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Greeted customers, provided menus and answered questions about menu items.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
Retail Worker
Old labour
Chongqing , N/A
01.2021 - 01.2022
- Greeted customers, identified their needs and provided assistance with product selection.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Operated cash register to process payments from customers accurately and efficiently.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
- Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Engaged with customers through social media platforms such as Twitter and Facebook in order to stay informed about current trends in retail industry.
Education
Bachelor of Business
Monash
Caulfield, VIC12-2023
Skills
- Shipment Receiving
- Loss Prevention
- Store Cleaning
- Order Processing
- Professional Appearance
- Cash Handling Accuracy
- Display Maintenance
- Merchandise Display
- Sales Proficiency
- Complaint Handling
- Inventory Tracking
- Cash Register Operation
- Customer Assistance
- Effective Communication Abilities
Languages
English
Professional
Chinese (Mandarin)
Professional
Timeline
Exhibition Assistant
Lamkan
08.2023 - 12.2023
All Rounder
Dao
08.2022 - 08.2023
Retail Worker
Old labour
01.2021 - 01.2022
Bachelor of Business
Monash
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