Xin Zhao

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Advertised client properties through websites, social media, and real estate guides.
• Maintained connections with clients to encourage repeat business and referrals.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
• Communicated with clients to understand property needs and preferences.
• Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
• Advised clients on market conditions and property value for informed decision-making.
• Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
• Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
• Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
• Reduced customer complaints, proactively addressing issues and implementing effective solutions.
• help the company to get real estate full license
• prospect the projects for the company

• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Increased sales by building strong customer relationships and providing excellent service.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• help the company to set up new production line in China

• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.

• Fielded customer questions to share information about products, availability, and pricing.
• Executed visual merchandising strategies to attract customers and drive sales.
• Established rapport with customers using active listening and interpersonal skills.
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Help the company with finding the new products in China.

Design the advertisement to promote the business on local newspaper and brocher

Train the new staffs

Deal with the customers complaints and solve the issues

Build up relationship with customers

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• place orders

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• suggest new products that increased earnings by 23%