Xin (Chris) Ma
Hawthorn East,VIC
Summary
Motivated Master of Engineering graduate with expertise in Project Management and Geospatial Systems Engineering. Skilled in project coordination, stakeholder communication, and psychology. Seeking opportunities in customer service, medical administration, insurance claims, or related fields.
Overview
11
11
years of professional experience
Work History
SURVEYING AND SPATIAL GRADUATE
VERIS
Melbourne , VIC
08.2024 - Current
- Performed advanced field surveys leveraging cutting-edge equipment and technology.
- Enhanced teamwork skills while working towards meeting organisational goals in conjunction with stakeholders
- Conducted analysis of survey data and produced comprehensive reports and documentation.
SURVEYING AND SPATIAL STUDENT
SPIIRE
Melbourne , VIC
01.2021 - 07.2024
- Conducted surveys of property boundaries, topographical features, and existing infrastructure
- Leveraged AutoCAD, CIVIL3D, and ArcGIS software to analyse survey data
- Prepared and reviewed boundary surveys, topographical surveys, and construction staking plans.
- Successfully ensured project requirements were met through collaboration with clients, contractors, and stakeholders.
PHARMACY ASSISTANT
CHEMIST WAREHOUSE
Carnegie , VIC
01.2017 - 01.2022
- Successfully generated increased revenue streams through daily customer interactions averaging at 100 per day by offering product information and support.
- Achieved positive outcomes by effectively addressing and resolving customer complaints and conflicts.
- Conducted comprehensive training sessions to educate new hires on store policies, procedures, and customer service skills, resulting in exceptional service delivery.
SALES MANAGER
BONBEACH MINISUPERMARKET
Bonbeach, VIC
01.2014 - 01.2022
- Successfully negotiated contracts with Southern Milk Distribution, Coca-Cola, and Pura Milk to enhance customer satisfaction by offering greater convenience and variety while surpassing budgeted profits.
- Enhanced sales performance and product quality by managing orders and documentation efficiently while promptly handling any discrepancies
- Obtained expertise in sales and finance to enhance profitable sales agreements for ensuring company's continuous expansion.
Education
Master of Engineering - Geospatial Systems
The University of Melbourne
07-2024
Project Management
The University of Melbourne
Melbourne, VIC01.2024
Bachelor of Science - Civil And Spatial Systems
The University of Melbourne
Melbourne, VIC12-2020
Skills
- Data Analysis: ArcGIS, ArcMap, AutoCAD, CIVIL3D
- MS Office
- Project Management: Leadership, team management, risk assessment, budgeting
- Technical Proficiency: Spatial databases, image analysis, data analysis
- Communication: Strong interpersonal and client collaboration skills
- Problem Solving: Effective resolution of customer complaints and project challenges
- Sales and Finance: Negotiation, contract management, financial planning
Volunteer Experience
- Treasurer, Melbourne University Geomatics Society, 2021-2022, Managed the club’s budget and financial transactions while establishing and strengthening partnerships with industry organisations to expand networking opportunities for the Geomatics community
- General Committee, Melbourne University Robogals, 2018-2019, Recruited and trained volunteers for STEM outreach events, collaborated with local schools and community organisations to promote STEM education, and cultivated relationships with corporate sponsors to secure funding for outreach programs.
References
Available upon request
Timeline
SURVEYING AND SPATIAL GRADUATE
VERIS
08.2024 - Current
SURVEYING AND SPATIAL STUDENT
SPIIRE
01.2021 - 07.2024
PHARMACY ASSISTANT
CHEMIST WAREHOUSE
01.2017 - 01.2022
SALES MANAGER
BONBEACH MINISUPERMARKET
01.2014 - 01.2022
Master of Engineering - Geospatial Systems
The University of Melbourne
Project Management
The University of Melbourne
Bachelor of Science - Civil And Spatial Systems
The University of Melbourne
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