Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Xinru Chen

Ipswich,QLD

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles. Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.

Overview

5
5
years of professional experience

Work History

Receptionist

Happy Feet Steam Massage
Ipswich, QLD
01.2023 - 01.2025
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Demo Teacher

TianTong American Language
Wuhan, China
07.2020 - 09.2021
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Maintained a safe and orderly learning environment for all students.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Assessed student performance through tests, quizzes and other assessments.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.

Education

Master of Science - Information Processing Science

Oulu University
Finland
04-2019

Bachelor of Science - Business Information Technology

Oulu University of Applied Science
Finland
06-2017

Skills

  • Payment processing
  • Appointment scheduling
  • Customer service
  • Document preparation
  • Time management
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Scheduling
  • Problem solving
  • Communication skills
  • Microsoft Office

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual

Timeline

Receptionist

Happy Feet Steam Massage
01.2023 - 01.2025

Demo Teacher

TianTong American Language
07.2020 - 09.2021

Master of Science - Information Processing Science

Oulu University

Bachelor of Science - Business Information Technology

Oulu University of Applied Science
Xinru Chen