Xin Tien (Shannon) Cheong
Parkwood, Perth,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Picker Packer
Amazon Warehouse
Jandakot, WA
10.2023 - 02.2024
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
Support Worker
Aberstone
Perth, WA
08.2022 - 03.2023
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Nurse Assistant
Healthcare Australia
Perth, WA
07.2022 - 12.2022
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
- Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
- Helped maintain a safe environment by adhering to infection control protocols such as handwashing techniques before touching any patient or equipment.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Nurse Assistant
Aegis Balmoral Aged Care
Como, WA
06.2022 - 07.2022
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
- Helped maintain a safe environment by adhering to infection control protocols such as handwashing techniques before touching any patient or equipment.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Used mobility devices to transport patients.
Front of House Staff Member
Riverton Bar and Grill
Riverton, WA
08.2021 - 05.2022
- Greeted customers and answered questions about menu items.
- Organized seating for guests in a timely manner.
- Ensured compliance with health and safety regulations in the restaurant.
- Processed customer payments accurately and efficiently.
- Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
- Checked order accuracy before delivering to tables.
- Resolved customer complaints promptly and professionally.
- Handled cash register transactions for both dine-in and take-out orders.
Delivery Driver
Dominos
Victoria Park, WA
05.2021 - 08.2021
- Received daily delivery instructions and route assignments from dispatch.
- Maintained accurate records of goods delivered and collected payments as required.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Crew Member
McDonalds
Riverton, WA
08.2018 - 09.2021
- Educated customers on menu items, product ingredients and nutritional values.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
Education
Certificate III in Assistant Nursing in Acute Care -
North Metropolitan TAFE
Mount Lawley, WA07-2022
High School Diploma -
Rossmoyne Senior High School
Perth, WA12-2021
Skills
- Excellent customer service skills
- Oral communication
- Analytical and Critical Thinking
- Team building
- Friendly, Positive Attitude
- First Aid/CPR
- Problem-Solving
- PPE use
- Leadership
- Working with Diverse People
Certification
- Drivers License (full license)
- Working with Children
- Police check
- National Disability Insurance Scheme
- Certificate II in Population Health Services
- Manual Handling
- First AID
Languages
English
Professional
Timeline
Picker Packer
Amazon Warehouse
10.2023 - 02.2024
Support Worker
Aberstone
08.2022 - 03.2023
Nurse Assistant
Healthcare Australia
07.2022 - 12.2022
Nurse Assistant
Aegis Balmoral Aged Care
06.2022 - 07.2022
Front of House Staff Member
Riverton Bar and Grill
08.2021 - 05.2022
Delivery Driver
Dominos
05.2021 - 08.2021
Crew Member
McDonalds
08.2018 - 09.2021
Certificate III in Assistant Nursing in Acute Care -
North Metropolitan TAFE
High School Diploma -
Rossmoyne Senior High School
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