Xin Yi Chin
Melbourne,VIC
Summary
Dynamic and adaptable professional with a strong background in education and hospitality. At Mathstar Education, I fostered student confidence through tailored tutoring, enhancing their study habits and exam strategies. My multilingual communication skills and collaborative approach ensure exceptional service and teamwork, driving customer satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Tutor
Mathstar Education
03.2025 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Waitress
Dumpling Plus
01.2022 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Waitress
Shandong Mama Mini
01.2022 - 12.2022
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
Biomedical Science - Science
Monash University
Clayton, VIC11-2027
Skills
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- Verbal and written communication
- Team collaboration
- Adaptable nature
- Organization and preparation
- Time management
- Multilingual (Mandarin, Cantonese, English and Hakka)
Languages
English
Native or Bilingual
Chinese
Native or Bilingual
Timeline
Tutor
Mathstar Education
03.2025 - Current
Waitress
Dumpling Plus
01.2022 - 01.2024
Waitress
Shandong Mama Mini
01.2022 - 12.2022
Biomedical Science - Science
Monash University
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