Xinyi Huang
Chengdu,Sichuan
Summary
Driven by a goal-oriented mindset and outstanding communication skills, I excelled at Sichuan Tobacco Company Qingbaijiang Branch, enhancing market penetration and customer satisfaction. My volunteer work at Qinglong Village showcases my initiative and ability to conduct in-depth research, reflecting a strong blend of analytical and interpersonal skills.
Offering solid foundation in administrative support and readiness to learn and grow in passport services arena. Contributes keen ability to quickly grasp and apply regulatory guidelines, paired with proficiency in data management and customer service. Ready to use and develop organizational and communication skills in Consular and Passport Officer role.
Overview
1
1
year of professional experience
Work History
Intern
Sichuan Tobacco Company Qingbaijiang Branch
06.2023 - 09.2023
- I consistently work alongside the account manager to深入 the market, providing customer services and promoting marketing policies.
- I adapt to the new changes in consumer demand, recognize the differentiated and diverse needs of different consumer groups, guide retailers in cigarette ordering, and actively maintain the tangible groundwork for customers.
- I take a hands-on approach and deeply understand the perseverance and dedication of marketing professionals, who, despite challenges, practice "intelligent service and fulfilling customer dreams" through their actions.
- I humbly seek advice from my colleagues and, in my spare time, studied the "Tobacco Monopoly Law," the "Tobacco Monopoly Law Implementation Regulations," and the requirements for the transformation of customer manager roles.
Volunteer
The Village Committee of Qinglong Village
06.2022 - 08.2022
- I provide service support to the community, planning and assisting leadership in organizing community cultural activities, festivals, and celebrations, aimed at enhancing interaction and cohesion among the villagers.
- I assist the community with information dissemination, helping the village committee to release relevant policies, notices, and event information, thereby enabling villagers to better understand the various services and resources provided by the government.
- I assist with community administrative tasks, helping the village committee manage documents, organize meetings, and receive visiting villagers, thereby easing the workload of the committee staff.
- I conduct research and provide feedback on community matters by visiting residents and holding discussions to gather their needs and opinions. This helps the village committee develop policies and measures that better reflect public opinion.
Education
Master of Arts - Master of Animation, Games And Interactivity
Royal Melbourne Institute of Technology
Melbourne, Victoria, Australia06-2025
Skills
- Goal-oriented mindset
- Identity validation
- Document verification
- Outstanding communication skills
- Research and analysis
- Initiative
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Intern
Sichuan Tobacco Company Qingbaijiang Branch
06.2023 - 09.2023
Volunteer
The Village Committee of Qinglong Village
06.2022 - 08.2022
Master of Arts - Master of Animation, Games And Interactivity
Royal Melbourne Institute of Technology
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