Xinyi Wang

Enthusiastic and detail-oriented IT graduate with a strong foundation in IT support and customer service. Familiar with Windows operating systems, Microsoft 365 applications, and hardware/software setup. Experienced in assisting with basic system configuration and software installation, with a keen interest in learning more about IT infrastructure and managed services.

Strong problem-solving mindset and ability to work well under guidance in fast-paced environments. Effective communicator with a customer-focused approach, eager to support clients with their IT needs while continuously developing technical skills.

Currently seeking an opportunity at OPC to apply my knowledge, gain hands-on experience, and contribute to a team providing high-quality IT support services. Committed to learning, growing, and adapting in a professional IT environment.

Holding 485 Australian Work Visa

Valid Australian Driver’s License

Able to Pass Police Check & Working with Vulnerable People Check

• Problem-Solving: Able to quickly diagnose and troubleshoot hardware/software issues.
• Customer Service: Strong interpersonal and communication skills, ensuring user satisfaction.
• Attention to Detail: Ensuring accurate tracking of IT assets and technical issues.
• Fast Learner: Enthusiastic about on-the-job training and continuous improvement.