Xinyi Danielle Zhou
Sunnybank,QLD
Overview
5
5
years of professional experience
Work History
Social Worker (Placement)
Creative Devotional Counselling Service
07.2024 - Current
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- De-escalated stressful situations through individual and family crisis interventions.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
Social Worker (Placement)
St.Johns Residential Aged Care
07.2023 - 11.2023
- Collaborated with multidisciplinary teams to optimize client care and improve overall wellbeing.
- Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
- Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
- Supported families in addressing parenting challenges through education, resource connection, and skills training workshops.
- Contributed valuable insights at staff meetings regarding case management strategies that led to improved efficiency across the team.
Psychiatrist Assistant
Mental Health Centre, West China Hospital, Sichuan
01.2020 - 02.2020
- Planned and conducted group therapy for emotion identification, expression, acceptance, and management to help over 40 patients.
- Provided patients with direct clinician services (psychiatric evaluations and crisis intervention), and led follow-up interventions.
- Treated clients and families with respect and dignity.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
Member of Mental Crisis Intervention Group
Student Counselling Canter Of Southwest University
09.2019 - 02.2021
- Performed crisis screening, interviewed families, gathered medical and psychiatric histories, and provided crisis management (i.e., hotline, information, enrollment services) for over 60 students who experienced and reported trauma, loss, and depression.
- Worked closely with schools, families, and community to coordinate treatment plans, and successfully helped students.
- Skilled at working independently and collaboratively in team environment.
- Strengthened communication skills through regular interactions with others.
Education
Master of Social Work Studies -
University of Queensland
Brisbane, QLD12.2024
Bachelor of Science - Psychology
Australian National University
Canberra, ACT12.2022
Skills
- First Aid/CPR
- Mental Health First Aid
- Flexible and Adaptable
- Relationship Building
- Active Listening
- Risk Assessment
- Child Welfare Expertise
- Recordkeeping
Reference
- Binu Jacob, Health coordinator, St. Johns Home for Men, 0435909869
- Helen O'Sullivan, Principle Practice Educator, the University of Queensland, 0478415810
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Social Worker (Placement)
Creative Devotional Counselling Service
07.2024 - Current
Social Worker (Placement)
St.Johns Residential Aged Care
07.2023 - 11.2023
Psychiatrist Assistant
Mental Health Centre, West China Hospital, Sichuan
01.2020 - 02.2020
Member of Mental Crisis Intervention Group
Student Counselling Canter Of Southwest University
09.2019 - 02.2021
Master of Social Work Studies -
University of Queensland
Bachelor of Science - Psychology
Australian National University
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