Xinyu Shi
Brisbane,QLD
Summary
Seeking an internship in social work, with a strong educational foundation in psychology and social work from the University of Queensland. Aimed at applying academic knowledge and practical skills in a real-world context, committed to contributing to the well-being of individuals and communities. Brings a comprehensive understanding of human behavior and social dynamics, poised to make a meaningful impact within diverse populations.
Overview
2
2
years of professional experience
Work History
Volunteer
Yesterday Thrift Shop
Annerley, QLD
09.2023 - Current
- Engage in providing outstanding customer service and handling payments, demonstrating a strong ability to communicate effectively, and manage financial transactions with accuracy and care.
- Demonstrated cultural diversity awareness by engaging with a wide range of customers from various backgrounds, enhancing the shopping experience through respectful and understanding interactions.
- Employed cultural sensitivity in all customer service interactions, acknowledging and valuing diverse perspectives and needs, ensuring a welcoming and inclusive environment.
- Adopted a customer-centric approach, prioritizing customer needs and preferences in every interaction, leading to positive feedback and repeat patronage.
- Excelled in time management, effectively balancing multiple tasks including customer service, stock management, and cashier duties, contributing to the shop’s operational efficiency.
- Responsible for pricing, sorting, and rotating stock, ensuring the shop operates efficiently and maintains a fresh and appealing product offering.
- Fostered a collaborative team environment, working effectively with fellow volunteers to achieve common goals, such as stock rotation, pricing accuracy, and maintaining a clean and organized shop floor, enhancing the overall functionality and atmosphere of the shop
Social Work Intern
Zillmere State School
Zillmere, QLD
07.2024 - 11.2024
- Supported the Community Center, assisting children, families, and community members in accessing resources, and building connections.
- Organized and facilitated the Breakfast Club school, ensuring students had access to nutritious meals to start their day.
- Promoted social justice by supporting students experiencing food insecurity, and ensuring access to nutritious meals, while considering cultural and dietary needs.
- Engaged with students in classroom settings, promoting emotional well-being, and supporting students with positive social skills.
- Assisted in the Women Craft Group, fostering social connection, creative self-expression, and empowering women through community engagement and skill-building.
- Actively participated in community meetings and P&C sessions, contributing ideas on strengthening school-parent collaboration, and supporting student well-being initiatives.
- Applied conflict resolution strategies, helping students navigate interpersonal challenges, and develop problem-solving skills.
- Collaborated with school staff and community members to ensure the inclusion of Aboriginal and Torres Strait Islander perspectives in school activities and programs.
- Attended and engaged in professional development workshops including sessions on domestic violence and school-based social work practices.
Education
Bachelor of Arts - Psychology (Extended Major)
University of Queensland
Brisbane, QLD07-2023
Master of Social Work
University of Queensland
Brisbane, QLDSkills
- Cultural sensitivity
- Problem solving
- Work-life balance
- Conflict resolution
- Fast learner
- Team collaboration
- Communication
- Time management
Timeline
Social Work Intern
Zillmere State School
07.2024 - 11.2024
Volunteer
Yesterday Thrift Shop
09.2023 - Current
Bachelor of Arts - Psychology (Extended Major)
University of Queensland
Master of Social Work
University of Queensland
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