Summary
Overview
Work History
Education
Skills
Timeline
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Xiuyan CHEN

Dundas Valley,New South Wales

Summary

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

17
17
years of professional experience

Work History

Barista

AK CAFE
07.2022 - Current
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Cleaned counters, machines, utensils, and seating areas daily.

Waitstaff

St Andrew's College
07.2021 - Current
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.

Barista/waitress

Jameica Blue
08.2014 - 07.2016
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Cleaned counters, machines, utensils, and seating areas daily.

Barista/ Saler

Michel's Pattiserie
10.2010 - 12.2014
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted additional items with beverages, increasing store sales.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.

Sandwich Maker

Cafe By The Green
02.2008 - 06.2010
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Prepared salads, soups and sandwiches for customers.

Education

Diploma Of Hospitality Management -

TAFE

Skills

-Customer-oriented barista with 10 years and exellence in customer service and satisfication

-Experience in cash handing and credit card machine

-Ability to work unsupervised and enjoy being a team player

-A positive attitude,friendly nature

-Extensive experience in kitchen/sandwich hand

Timeline

Barista

AK CAFE
07.2022 - Current

Waitstaff

St Andrew's College
07.2021 - Current

Barista/waitress

Jameica Blue
08.2014 - 07.2016

Barista/ Saler

Michel's Pattiserie
10.2010 - 12.2014

Sandwich Maker

Cafe By The Green
02.2008 - 06.2010

Diploma Of Hospitality Management -

TAFE
Xiuyan CHEN