XIUYUN XU

• Maintained clean and organised dining areas for optimal guest experience.
• Answered customers' questions, recommended items, and recorded order information.

• Supported classroom activities, tutoring, and reviewing work.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.
• Served as a mentor to new teaching assistants, providing guidance on effective strategies for classroom management and instruction.

• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Assisted with onboarding new clients and securing paperwork completion.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Streamlined administrative tasks such as document scanning, photocopying, and mail distribution to enhance office efficiency.

• Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
• Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
• Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
• Collaborated with pharmacists to resolve any discrepancies or issues related to patients'' medications.

• Contributed to a positive work environment with strong interpersonal skills and a proactive teamwork attitude.

• Responsible for recording meetings, ensuring that the content and decisions are accurately recorded and communicated to relevant personnel promptly.

• Assist the Minister in conducting on-site inspections and recording the inspection results.

• Undertook paperwork, including organising project documents, materials and reports. At the same time, I am also responsible for writing some briefings and reporting materials to show the progress and results of the project.