Xstashja Gourlay
Beerburrum,QLD
Summary
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results. Energetic Housekeeping Room Attendant with 2 years of hands-on experience cleaning and maintaining guest rooms.
Detail-oriented individual possessing strong work ethic and excellent organizational skills. Committed to finishing tasks on time while exceeding expectations.
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Beerwah Motor Lodge
09.2021 - 02.2023
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Responded to requests from patrons for linens and toiletries.
- Changed bed linens and collected soiled linens for cleaning.
Education
No Degree - Year 12 Graduation Certificate
Beerwah State High School
Beerwah, QLD11.2022
Skills
- Special and Routine Cleaning
- Kitchen Cleaning and Dishwashing
- Providing Feedback
- Customer Inquiry and Response
- Damage and Theft Reporting
- Safety Measures
- Customer Expectations Management
- Patron Satisfaction
Certification
Certificate II in Hospitality
Certificate II in Business
Certificate I in Financial Literacy
Certificate II in Sports and Recreation
Certificate I in Beauty
Certificate of First Aid
RSA and RSG
Timeline
Housekeeping Room Attendant
Beerwah Motor Lodge
09.2021 - 02.2023
No Degree - Year 12 Graduation Certificate
Beerwah State High School
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