Xuanchen Zhou
Sydney
Summary
Has a positive and outgoing personality, is friendly to people in work and study, good at communication and willing to help others, possesses organizational and management skills, pays attention to controlling time and task quality, has strong learning ability and adaptability. Secondly, I meet the basic requirements stated in the job advertisement, have a basic understanding and application of the Windows system, and am proficient in using most Microsoft 365 applications Active Directory， Proficient in IT fault detection and troubleshooting.
Overview
1
1
year of professional experience
Work History
Intern
Tecent
11.2024 - 02.2025
- Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
- Wrote custom HTML and JavaScript for existing websites.
- Developed interactive prototypes using HTML, CSS, JavaScript, and jQuery for client presentations and feedback sessions.
- Enhanced website functionality by optimizing existing code and implementing new features.
- Worked closely with UX/UI designers to ensure proper implementation of designs across multiple devices while adhering to established style guides.
- Conducted thorough quality assurance testing to identify and resolve issues before deployment.
- Collaborated with cross-functional teams to design, develop, and launch innovative web applications.
- Used content creation tools and digital media to design web sites.
- Shadowed developers to learn key details about job duties and tasks.
- Coordinated with stakeholders to gather requirements, ensuring that final products aligned closely with business goals.
- Contributed to development of e-commerce platform, enabling business to expand its online sales channels.
Work Study Student
Tong Li Supermarket China Town
04.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Unloaded arriving product stock and moved to store display areas.
Apprentice
Green Tea Chinese Restaurant
11.2023 - 01.2024
- Set up food stations by following chef's orders.
- Displayed adaptability by quickly learning new menu items as they were introduced into the rotation.
- Prepared cooking ingredients for chef.
- Contributed to a supportive team atmosphere by assisting fellow team members during peak service hours when needed.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests.
Education
Bachelor of Information Technology - Business Information Systems Management
University of Tech Sydney
Sydney, NSW05-2025
Skills
- Quick learner: Strong learning ability, able to understand job content and processes through relatively short training, and quickly engage in formal work
- Customer service: Pay attention to customer needs and complete tasks with the customer at the center to ensure the company's reputation (In the previous three internships, I focused on the customer and tried my best to meet their needs, receiving good feedback from them)
- Task prioritization: Being able to quickly summarize task priorities from all tasks assigned by superiors and complete tasks more perfectly based on priorities
- Finish work: Having a strong sense of time, able to complete tasks within the specified time without exceeding the time limit
- Safety awareness: Good awareness of security and privacy, able to fully respect the personal and collective interests of customers and the company in work, and ensure that the interests of customers and the company are not compromised (Previously, all internship work required signing a confidentiality contract, which stipulated that the company and clients' privacy would be completely kept confidential during the work period I fully comply with the contract)
- Teamwork and collaboration: Good teamwork and communication skills, able to play a leadership role in work, strengthen internal employee communication and collaboration, and communicate with external clients (In courses that emphasize teamwork in school, I basically hold leadership positions and have some experience in teamwork and good communication)
Technical Skills
- Proficient in using Microsoft 365 applications, such as Microsoft Teams, Microsoft Word，Microsoft PowerPoint，Microsoft Excel et.al.
- Having a deep understanding of the Windows operating system can help new employees set up new laptops or mobile devices.
- Have basic knowledge of Active Directory and IT troubleshooting, and be able to complete the tasks involved in the work.
- Proficient in IT hardware, networking, and software, able to provide first level technical support in these areas.
- Able be responsible for supporting software installation, updates, and troubleshooting during use.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
References/Referees
Available upon request
Timeline
Intern
Tecent
11.2024 - 02.2025
Work Study Student
Tong Li Supermarket China Town
04.2024 - 08.2024
Apprentice
Green Tea Chinese Restaurant
11.2023 - 01.2024
Bachelor of Information Technology - Business Information Systems Management
University of Tech Sydney
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