XUANYI HUANG

Detail-oriented professional with diverse experience in administrative management, payroll process, and customer service. Currently working as a Stock Controller/Administrator in a dealership, overseeing stock management, coordinating with various teams, and handling administrative tasks. Proven ability to organise tasks effectively, provide excellent customer service, and maintain accurate records. Skilled in data process and analysis, with strong proficiency in Microsoft Office applications and data management platforms. Seeking to leverage my organizational skills, attention to detail, and problem-solving abilities in a school administration role to contribute to a well-organised and efficient educational environment.

• 1, Demonstrated relevant experience in an administrative role in a complex environment. Relevant qualifications will be highly regarded, as will experience in finance, administration, or human resources., I have strong experience in administrative roles within complex environments. As a Shop Manager at Fresco Seafood, I handled payroll tasks, including processing timesheets and payments, and maintaining accurate employee records. At Myer, I managed phone inquiries, addressed complaints, and resolved issues professionally, further enhancing my ability to handle complex tasks and interact effectively with customers and management team. In my current role as a Stock Controller/Administrator, I oversee vehicle stock control and general administration tasks, such as invoice process and team coordination, all of which require meticulous attention to detail and effective communication across departments. These experiences have thoroughly prepared me to excel in managing complex administrative responsibilities.
• 2, Demonstrated high-level customer service with effective communication skills and experience drafting business correspondence, reports, and meeting papers, and an ability to liaise effectively with stakeholders in a culturally diverse environment., I have consistently provided a high-level of customer service and demonstrated strong communication skills throughout my career. At Myer, I was nominated twice as ‘Customer First Champion’, reflecting my commitment to provide exceptional service. My role involved daily interaction with customers, addressing inquiries, resolving complaints, and managing returns, which required clear and empathetic communication skills. Currently, as a Stock Controller/Administrator at National Capital Motors, I regularly communicate with internal staff, external dealers, and manufacturers to ensure accurate vehicle inventory information and smooth sales processes. My experience working with diverse stakeholders has helped me build strong relationships and ensure efficient operations across teams.
• 3, Proven organisational skills and attention to detail, with a demonstrated ability to prioritise own workload and to work effectively both independently and as part of a team, meeting competing deadlines and delivering high-quality outcomes., As a stock controller, I manage a wide range of tasks that require strong organizational skills and attention to detail. On a daily basis, I handle tasks, such as managing the Google account, entering vehicle information, and updating website context. I also coordinate with sales staff to provide accurate vehicle information and handle vehicle transfers with external dealerships. Additionally, I report registered vehicles to the factory to meet monthly sales targets and update the delivery log for the upcoming days to prepare the sales team for future deliveries. These tasks often occur concurrently, requiring me to prioritize effectively and manage my workload to meet tight deadlines. My ability to manage multiple responsibilities, both independently and as part of a team, ensures high-quality outcomes and smooth operations.
• 4, Proficiency using the MS Office suite and experience with online data management platforms and website maintenance., I am highly proficient in the MS Office suite, particularly Excel, which I use regularly for data process and analysis, stock management, and report generation. At National Capital Motors, I quickly mastered various data management platforms, including PMDS, AccuTerm, SAP, Dealer Solutions, and i-motor, achieving proficiency within one month, well ahead of the three-month timeframe initially provided. While my resume does not explicitly include website maintenance, my ability to quickly learn and manage new software and online data platforms is a strong indicator of my adaptability and proficiency in this area.
• 5, A demonstrated understanding of equal opportunity principles and policies and a commitment to their application in a University context., I am strongly committed to equal opportunity principles. At Fresco Seafood, I worked closely with my boss to ensure that our hiring process focused on skills and cultural fit, regardless of age, gender, or ethnicity. This approach helped create a fair and inclusive work environment. I look forward to bringing this commitment to ANU, supporting its focus on promoting equal opportunity and inclusivity.
• 6, Demonstrated understanding of work health and safety compliance in different contexts., I have a strong understanding of work health and safety compliance, gained through thorough training in my previous roles. I was involved in creating safety plans, performing risk assessments, and ensuring standards were met. I am committed to maintaining safety in any work environment.