XUDAN TANG (Winnie)

· Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.

· Administered anal gland expression to prevent discomfort and infections in pets.

· Bathed dogs and cats to remove fleas, ticks and other skin parasites.

Kept animal coats clean and healthy with regular washing, grooming, and trimming.

• Informed customers of promotions to increase sales productivity and volume.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Listened to clients and introduced solutions to satisfy business and personal needs.

• Cleaned animal enclosures maintain clean living spaces for pets and prevent the spread of disease.
• Enhanced animal welfare by providing proper nutrition, clean water, and appropriate living conditions.
• Minimized animal injury risk by monitoring behaviours and eliminating safety hazards.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.