Summary
Overview
Work History
Education
Skills
Timeline
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Xudong Zhao

Summary

- 9 years' work experience in Australia.

- Bachelor of Business + Diploma of Hospitality Management.

- Speak English and Mandarin.

- Australian citizenship.



Overview

9
9
years of professional experience

Work History

Seafood Sales (Part-time)

Periwinkle Fine Seafood (Prahan Market)
03.2014 - 09.2014
  • Identified interest in customers by explaining products and services and initiating conversations.
  • Recommended specific product options to meet customer needs.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.

Night Shift Team Leader (Full-time)

South Pacific Laundry
10.2014 - 06.2021
  • Observed each team member to carry out duties and provided constructive criticism.
  • Maintained stock of products and managed stock for dispatch.
  • Assisted colleagues from other department with complaints, questions and concerns.
  • Assigned each member of 10 person team with specific daily tasks and responsibilities.
  • Trained as WHS officer of the department.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Completed daily logbook when the shift finished.
  • Interpreted meetings, questions, and demands between upper management and staff members.

Trainee Chef

Zest Restaurant
02.2017 - 12.2017
  • Checked expiration dates, rotated food and removed any items that were no longer usable.
  • Observed head chefs and how each prepared different specialties to gain knowledge in cooking techniques.
  • Read through recipes and set up ingredients for cooking.
  • Cleaned kitchen counters, refrigerators, and freezers.
  • Utilized culinary techniques to create visually appealing dishes.

Restaurant Waiter (Part-time)

Noodle Kingdom Preston
06.2019 - 09.2019
  • Answered customers' questions, recommended dishes, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Uber Driver (Part-time)

Uber Eats
07.2021 - 07.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanour during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.

Education

Bachelor of Business (Economics And Finance) - Business Economics

RMIT University
Melbourne, VIC
12.2023

Diploma - Hospitality Management

Holmesglen Institute of TAFE
595 Waverley Rd, Glen Waverley VIC 3150
12.2019

Certificate IV - Commercial Cookery

Holmesglen Institute of TAFE
595 Waverley Rd, Glen Waverley VIC 3150
12.2019

Skills

  • Fluent in Mandarin including reading, writing, and speaking
  • Excellent communication and customer service skills
  • A natural team player and work well with a close team
  • Intermediate knowledge of office software including Microsoft Excel, PowerPoint, and Word
  • Strong desire to learn along with professional drive

Timeline

Uber Driver (Part-time)

Uber Eats
07.2021 - 07.2023

Restaurant Waiter (Part-time)

Noodle Kingdom Preston
06.2019 - 09.2019

Trainee Chef

Zest Restaurant
02.2017 - 12.2017

Night Shift Team Leader (Full-time)

South Pacific Laundry
10.2014 - 06.2021

Seafood Sales (Part-time)

Periwinkle Fine Seafood (Prahan Market)
03.2014 - 09.2014

Bachelor of Business (Economics And Finance) - Business Economics

RMIT University

Diploma - Hospitality Management

Holmesglen Institute of TAFE

Certificate IV - Commercial Cookery

Holmesglen Institute of TAFE

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Xudong Zhao