Xudong Zhao
Summary
- 9 years' work experience in Australia.
- Bachelor of Business + Diploma of Hospitality Management.
- Speak English and Mandarin.
- Australian citizenship.
Overview
9
9
years of professional experience
Work History
Seafood Sales (Part-time)
Periwinkle Fine Seafood (Prahan Market)
03.2014 - 09.2014
- Identified interest in customers by explaining products and services and initiating conversations.
- Recommended specific product options to meet customer needs.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
Night Shift Team Leader (Full-time)
South Pacific Laundry
10.2014 - 06.2021
- Observed each team member to carry out duties and provided constructive criticism.
- Maintained stock of products and managed stock for dispatch.
- Assisted colleagues from other department with complaints, questions and concerns.
- Assigned each member of 10 person team with specific daily tasks and responsibilities.
- Trained as WHS officer of the department.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Completed daily logbook when the shift finished.
- Interpreted meetings, questions, and demands between upper management and staff members.
Trainee Chef
Zest Restaurant
02.2017 - 12.2017
- Checked expiration dates, rotated food and removed any items that were no longer usable.
- Observed head chefs and how each prepared different specialties to gain knowledge in cooking techniques.
- Read through recipes and set up ingredients for cooking.
- Cleaned kitchen counters, refrigerators, and freezers.
- Utilized culinary techniques to create visually appealing dishes.
Restaurant Waiter (Part-time)
Noodle Kingdom Preston
06.2019 - 09.2019
- Answered customers' questions, recommended dishes, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Uber Driver (Part-time)
Uber Eats
07.2021 - 07.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanour during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Education
Bachelor of Business (Economics And Finance) - Business Economics
RMIT University
Melbourne, VIC12.2023
Diploma - Hospitality Management
Holmesglen Institute of TAFE
595 Waverley Rd, Glen Waverley VIC 315012.2019
Certificate IV - Commercial Cookery
Holmesglen Institute of TAFE
595 Waverley Rd, Glen Waverley VIC 315012.2019
Skills
- Fluent in Mandarin including reading, writing, and speaking
- Excellent communication and customer service skills
- A natural team player and work well with a close team
- Intermediate knowledge of office software including Microsoft Excel, PowerPoint, and Word
- Strong desire to learn along with professional drive
Timeline
Uber Driver (Part-time)
Uber Eats
07.2021 - 07.2023
Restaurant Waiter (Part-time)
Noodle Kingdom Preston
06.2019 - 09.2019
Trainee Chef
Zest Restaurant
02.2017 - 12.2017
Night Shift Team Leader (Full-time)
South Pacific Laundry
10.2014 - 06.2021
Seafood Sales (Part-time)
Periwinkle Fine Seafood (Prahan Market)
03.2014 - 09.2014
Bachelor of Business (Economics And Finance) - Business Economics
RMIT University
Diploma - Hospitality Management
Holmesglen Institute of TAFE
Certificate IV - Commercial Cookery
Holmesglen Institute of TAFE
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