Xue Song
Hectorville,SA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Manager/Marketing Manager
CH Clinic International
04.2018 - Current
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Sales Assistant
Brumby's
08.2014 - 09.2017
- Collaborated with team members to achieve the cohesive and efficient store environment.
- Listened to customer needs and desires to identify and recommend optimal products.
- Handled customer inquiries, complaints, and returns professionally, ensuring the positive experience for all clients.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Education
Bachelor of Nursing - Nursing
University of South Australia
Adelaide, SA12.2017
Diploma of Nursing - Nursing
Equals International
Adelaide11.2014
Fundation - Health
Bradford College
Adelaide, SA11.2013
Skills
- Schedule Management
- Teamwork and Collaboration
- Customer Service
- Managing Operations and Efficiency
Timeline
Manager/Marketing Manager
CH Clinic International
04.2018 - Current
Sales Assistant
Brumby's
08.2014 - 09.2017
Bachelor of Nursing - Nursing
University of South Australia
Diploma of Nursing - Nursing
Equals International
Fundation - Health
Bradford College
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