Xuechen (Jessica) ZHONG
Migration Consultant
Melbourne,VICTORIA
Summary
An experienced migration consultant with over 4.5 years of experience in the migration industry. excellent reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Migration Consultant/ Team Leader
J & Maxwell Pty Ltd
Melbourne, VIC
03.2019 - Current
- Deal effectively with new and existing clients;
- Assist the Principle Migration Agent in preparing documentation for visa applications;
- Providing variety of accurate and professional migration/ Visa/ Skill Assessment/ Business advice (supervised by MARA);
- Broad exposure to visa types with strong exposure to Spouse, Tourist, Parent, Citizenship and RRV applications;
- Liaison with institutes and employers to develop up to dated service package or product for potential clients.
- Identify and implement appropriate coaching and training strategies and ensure succession and development planning is in place.
Registered Migration Agent Assistant/Education Consultant
Zen Element
Box HIll, VIC
02.2018 - 03.2019
- Providing professional academic advice for international students
- Communicate with educations providers to follow up students' applications
- Assist students' applications and enrolments
- Assist students' visa application
- Assist the Principle Migration Agent in preparing documentation for visa applications
Founder
Shipasia Pty Ltd
Burwood, VIC
10.2015 - 02.2018
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Prepared annual budgets with controls to prevent overages.
- Directed market expansions to propel business forward, meet changing customer needs.
- Defined company roles and responsibilities to establish and enhance processes.
Education
Bachelor of Science - Nursing
Australia Catholic University
Melbourne 07.2008 - 06.2012
Master of Science - Health Science
Victoria University
Melbourne 02.2013 - 12.2014
Skills
Leadership and team building
Problem solving
Mandarin Speaking
Cantonese
Verbal and Written Communication
Critical Thinking Skills
Timeline
Migration Consultant/ Team Leader
J & Maxwell Pty Ltd
03.2019 - Current
Registered Migration Agent Assistant/Education Consultant
Zen Element
02.2018 - 03.2019
Founder
Shipasia Pty Ltd
10.2015 - 02.2018
Master of Science - Health Science
Victoria University
02.2013 - 12.2014
Bachelor of Science - Nursing
Australia Catholic University
07.2008 - 06.2012