Xue Min Liu (Shirley)

HIGHLY EXPERIENCED IN:

• Cleaning and sanitizing dental tools and equipment, treatment rooms, and supplies to prepare for the next patient and maintaining health and safety practices.
• Sanitizing trays, instruments, and surfaces for clean dental office setting and patient safety.
• Assisting dentist by performing four-handed dentistry and other chair-side duties.
• Sterilizing rooms and prepped equipment and instruments for several procedures daily.
• Creating a friendly and safe environment for patients to be at ease to ensure a smooth and efficient procedure.
• Creating dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Documenting patient dental health information, medical history, and vital signs for future reference.

Since 2020, I have also served as a front desk receptionist, and thus can confidently say I am also highly experienced in:

• Scheduling, rescheduling, and cancelling appointments for dental patients.
• Providing excellent customer service to create positive experiences and build patient trust.
• Helping patients complete necessary medical forms and documentation.
• Preparing insurance claim forms, explaining benefits, and outlining pricing details for procedures and services.