Xuxia Cai
Sydney
Summary
Energetic and customer-focused professional with over 2 years of retail experience and a strong passion for active living. Experienced in sales, customer service, and fast-paced team environments across Australia. Certified yoga teacher and fitness enthusiast with a deep connection to Lululemon’s brand values. Seeking to bring strong people skills, product knowledge, and passion for movement to the Christmas Casual Educator role.
Overview
9
9
years of professional experience
Work History
Customer Service Assistant
BP Service Station
01.2024 - Current
- Deliver friendly and efficient customer service in a high-volume environment.
- Manage transactions, handle cash, and resolve customer inquiries effectively.
- Maintain store presentation and ensure safety standards.
Cattery Assisstant
Rspca Nsw
05.2025 - Current
- Maintain a clean, safe, and welcoming environment for cats and kittens by performing daily cleaning and sanitation of cattery spaces.
- Provide care, feeding, and enrichment to cats, ensuring their health and wellbeing.
- Create simple toys and enrichment activities to support animal stimulation and reduce stress.
- Monitor animal behaviour and report any concerns to senior staff.
- Collaborate with team members to ensure smooth daily operations and high standards of animal welfare.
Various Roles (Farms & Factories)
Working Holiday Experiences
10.2019 - 01.2024
- Adapted to diverse roles in fast-changing environments.
- Built teamwork and resilience through physically demanding work.
- Developed problem-solving skills in multicultural teams.
Retail Sales Assistant (Part-time)
MUJI
09.2016 - 07.2019
- Supported customers with product selection, styling, and purchases.
- Consistently met sales targets through personalized service.
- Maintained store displays and contributed to a positive team culture.
Education
Master of Science - Social Work
Western Sydney University
12.2026
RYT 200 Yoga Teacher Training - undefined
Yoga Certification
Skills
- Customer service & sales expertise (retail service station)
- Strong communication & teamwork across multicultural settings
- Product knowledge and passion for activewear & yoga gear
- Adaptability and resilience in fast-paced environments
- Bilingual: English & Mandarin
Hobbies and Interests
Certified yoga teacher with daily practice., Active in fitness: HIIT training, tennis, and outdoor adventures., Passionate traveler with strong appreciation for community and wellbeing., Loyal Lululemon customer, deeply aligned with the brand’s active lifestyle philosophy.
Languages
Chinese
Native or Bilingual
English
Full Professional
Chinese (Cantonese)
Professional Working
Timeline
Cattery Assisstant
Rspca Nsw
05.2025 - Current
Customer Service Assistant
BP Service Station
01.2024 - Current
Various Roles (Farms & Factories)
Working Holiday Experiences
10.2019 - 01.2024
Retail Sales Assistant (Part-time)
MUJI
09.2016 - 07.2019
RYT 200 Yoga Teacher Training - undefined
Yoga Certification
Master of Science - Social Work
Western Sydney University
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