Sara Maatouk
Melbourne,VIC
Summary
Dedicated professional with solid background in high-volume office environments, focused on delivering exceptional clerical and operational support for professionals. Recognized for exceptional attention to detail and strong relationship-building skills, consistently delivering high-quality outcomes in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Melbourne Pathology
Melbourne, Vic
08.2023 - Current
- Developed and maintained filing systems for confidential documents and records.
- Compiled data from various sources into organized reports for review by management team.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Phlebotomist - Team Leader
Melbourne Pathology
Melbourne, Vic
11.2016 - 08.2023
- Provided feedback on employee performance based on observed results during training sessions.
- Maintained up-to-date knowledge of industry trends and best practices.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Maintained accurate records of collected specimens and test results.
- Performed venipuncture and other blood collection procedures according to established standards.
Checkout Operator
Coles
Melbourne, Vic
01.2009 - 07.2015
- Verified the age of customers when selling alcohol or tobacco products.
- Followed store policies regarding returns, refunds, discounts.
- Communicated effectively with team members to ensure smooth operation of checkout lanes.
- Monitored self-checkout users to identify problems and maintain store security.
- Greeted customers in a friendly and courteous manner.
Education
Certificate III in Pathology Collection -
Kangan
Melbourne, VIC01-2015
Skills
- Specimen collection
- Maintain privacy and patient confidentiality
- Attention to detail
- Data entry
- Microsoft Excel
- Customer service
- Team leadership
- Training development
- Spreadsheet management
- Deadline oriented
- Relationship building
- Office administration
- Quality assurance
Timeline
Administrative Assistant
Melbourne Pathology
08.2023 - Current
Phlebotomist - Team Leader
Melbourne Pathology
11.2016 - 08.2023
Checkout Operator
Coles
01.2009 - 07.2015
Certificate III in Pathology Collection -
Kangan
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