Xyaila Bernardino
Donnybrook
Summary
Proven team collaborator and adept multitasker, I excelled at Sunnyside Cafe by enhancing guest experiences and maintaining high service standards under pressure. Skilled in customer service and proficient with cash transactions, my ability to manage tasks efficiently contributed to a positive and efficient dining environment.
Overview
2
2
years of professional experience
Work History
Waitress
Sunnyside Cafe
10.2022 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Party Host
Chipmunks Playland & Cafe
05.2022 - 10.2022
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Sandwich Artist
SUBWAY®Restaurants
01.2022 - 02.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Bachelor of Business - Human Resources Management And Finance
La Trobe University
Melbourne, VIC09-2027
Certificate in Barista Basics -
CBD College
Melbourne, VIC02-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Languages
Filipino
Native or Bilingual
Timeline
Waitress
Sunnyside Cafe
10.2022 - 03.2024
Party Host
Chipmunks Playland & Cafe
05.2022 - 10.2022
Sandwich Artist
SUBWAY®Restaurants
01.2022 - 02.2022
Bachelor of Business - Human Resources Management And Finance
La Trobe University
Certificate in Barista Basics -
CBD College
Similar Profiles
UNRYONG KIMUNRYONG KIM
Cook at Parveen ( Sunnyside Cafe)Cook at Parveen ( Sunnyside Cafe)
Vanessa PlateroVanessa Platero
Prep Line Cook at Sunnyside Up CafePrep Line Cook at Sunnyside Up Cafe
TOLULOPE BELLOTOLULOPE BELLO
Chef at SUNNYSIDE PAVILION CAFEChef at SUNNYSIDE PAVILION CAFE