Kathy Sidiropoulos
Epping
Summary
Highly seasoned and reliable individual with extensive experience in customer service, security and cleaning roles, demonstrating a strong work ethic. Offers excellent interpersonal and communication skills for diverse needs, individuals and circumstances to quickly adapt in all contexts. Dedicated to the individualized, comprehensive and compassionate care of participants, seeking to expand experience and skills in the field of Disability and Aged Care Support.
Overview
44
44
years of professional experience
Work History
Crowd Control and Security Guard
AMD Security
02.2012 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents, emergencies and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to enhance safety and wellbeing of individuals and property.
Cleaner
ISS Facility Services
01.2014 - 12.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Supervised supplies in inventory and submitted reorder requests.
- Cleaned and sanitized high traffic zones such as bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
Food Service Assistant
Saint Vincent's Public Hospital
03.1980 - 12.1988
- Strictly adhered to safe work practices, food safety regulations, and corporate guidelines.
- Cleaned and sanitized dishes and utensils, consistently monitoring supplies to ensure effective service and efficiency.
- Prepared orders on trays for dine-in and room delivery orders aligned with dietary requirements and needs of patients.
- Developed and maintained positive relationships with patients and fellow team members to enhance service and wellbeing.
Education
Certificate IV - Australian National Training
Disability
Melbourne, VIC03.2023
Certificate III - Complex Training Academy
Security Operations
Melbourne, VIC04.2012
Certificate II - Complex Training Academy
Security Operations
Melbourne, VIC04.2012
Skills
- Health and Safety Compliance
- Documentation Skills
- Conflict Resolution
- Companionship and Emotional Support
- Lifestyle Support
- Customer Service
Additional Information and Qualifications
- Current Victorian Drivers License (Full)
- Triple COVID-19 Vaccinated
- First Aid and CPR (Optimistic Futures)
- Working with Children Check
Referees
Referees provided upon request.
Timeline
Cleaner
ISS Facility Services
01.2014 - 12.2023
Crowd Control and Security Guard
AMD Security
02.2012 - Current
Food Service Assistant
Saint Vincent's Public Hospital
03.1980 - 12.1988
Certificate IV - Australian National Training
Disability
Certificate III - Complex Training Academy
Security Operations
Certificate II - Complex Training Academy
Security Operations
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