Ya-Chi Judy
Summary
Experienced in supporting operational goals and achieving results. Professional and team-oriented worker with a strength in fostering strong team collaboration and efficiently adapting to changing needs. Renowned for reliability and a proactive approach. Leverage effective communication and problem-solving skills to ensure smooth workflow and successful outcomes.
Overview
9
9
years of professional experience
Work History
Team member
Coles
04.2023 - Current
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Actively engaged customers to provide general assistance and information on store merchandise.
All rounder
Cafe
12.2021 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Greeted customers entering store and responded promptly to customer needs.
Customer Service
Sushi Hub
02.2020 - 12.2021
- Provided excellent customer service by addressing concerns promptly and professionally.
- Streamlined communication channels for improved customer service quality and efficiency.
- Managed registration process efficiently, providing excellent customer service to attendees.
Chef
Lotus Dining-Bund
06.2019 - 12.2019
- Streamlined communication between suppliers and the kitchen team, ensuring timely delivery of fresh produce for daily use.
- Strengthened communication between front-of-house staff and kitchen team, resulting in smoother operations during peak times.
- Maintained high standards of food safety and hygiene, ensuring all prepared items met or exceeded quality expectations.
Chef
Grand Hyatt-Café
11.2018 - 03.2019
- Oversaw stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
Waitress
Chef Gallery
01.2016 - 03.2016
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Certificate IV - Aged Care
Ausford College
Burwood, NSWSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Workplace safety
- Following instructions
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Team member
Coles
04.2023 - Current
All rounder
Cafe
12.2021 - 10.2022
Customer Service
Sushi Hub
02.2020 - 12.2021
Chef
Lotus Dining-Bund
06.2019 - 12.2019
Chef
Grand Hyatt-Café
11.2018 - 03.2019
Waitress
Chef Gallery
01.2016 - 03.2016
Certificate IV - Aged Care
Ausford College
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