Ya Gao
Sydney,NSW
Overview
5
5
years of professional experience
Work History
Tutor
Linghang Education
Sydney, NSW
01.2022 - Current
- Tutored 22 students in EALD, Mathematics extension 1&2, resulting 18 of them receiving band 5 and above
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Composed and produced my own classroom material
- Met and collaborated with students' parents to set realistic learning goals
Store Manager
Dream Room
Sydney, NSW
12.2021 - 09.2022
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Assisted with hiring, training and mentoring new staff members.
- Handled problematic customers and clients to maintain excellent customer service
- Assisted with marketing strategy creation and advertising initiatives via social media
Livestreamer
Taobao
Homebush, NSW
03.2022 - 08.2022
- Host engaging live broadcasts on the Taobao platform to promote and sell a wide range of clothing products.
- Demonstrate products effectively through live demonstrations, reviews, and interactive Q&A sessions.
- Build rapport with audience members by providing personalized product recommendations and addressing their inquiries in real-time.
- Utilize creative marketing strategies to attract viewers and increase engagement, resulting in higher conversion rates.
- Stay up-to-date with industry trends and platform updates to continuously improve live streaming performance and maximize sales opportunities.
Tutor
SIYUN Education
12.2021 - 06.2022
- Taught students remotely using online video chat platform and other delivery channels.
- Provide tailored language instruction to non-native English speakers to improve their proficiency in reading, writing, speaking, and listening.
- Conduct assessments to evaluate students’ progress and identify areas for improvement, adjusting teaching strategies accordingly.
Barista
Chatime
Sydney, NSW
04.2019 - 03.2020
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Bachelor of Psychology - Major - Psychology, Minor - Philosophy
University of Sydney
Sydney, NSW11.2024
Skills
- Digital Marketing, Content creation, Performance Management, Research and Analysis
- RSA certificate
- Languages: English, Mandarin
- SPSS, Microsoft suite, Sibelius
Timeline
Livestreamer
Taobao
03.2022 - 08.2022
Tutor
Linghang Education
01.2022 - Current
Store Manager
Dream Room
12.2021 - 09.2022
Tutor
SIYUN Education
12.2021 - 06.2022
Barista
Chatime
04.2019 - 03.2020
Bachelor of Psychology - Major - Psychology, Minor - Philosophy
University of Sydney