Ya-Hsuan (Summer) Lin
BRISBANE
Summary
Customer service and retail professional with over 10 years' experience in customer service, team leadership, stock management and retail operations. Strong communication, problem-solving and organisational skills with a commitment to delivering excellent service.
Overview
21
21
years of professional experience
Work History
Sales Assistant
Peter alexander
Upper Mount Gravatt
09.2025 - Current
- Delivered exceptional customer service in fast-paced environment, enhancing customer satisfaction.
- Supported promotional events by setting up displays and engaging customers, driving increased foot traffic.
- Collaborated with team members to achieve sales and service goals, contributing to overall team success.
- Coordinated inventory management and replenished stock on the sales floor.
Retail Store Manager
PETER ALEXANDER
06.2021 - 07.2023
- Managed daily store operations, consistently achieving sales targets
- Led, trained and developed team to enhance customer service delivery
- Controlled stock levels and managed inventory
- Controlled stock levels, ensuring optimal inventory management
- Supported promotional events and maximized sales opportunities
- Supported promotional events and maximized sales opportunities
Store Manager
HABITANIA HOMEWARES
09.2013 - 06.2021
- Managed, trained, and recruited staff to build a skilled team
- Created and adjusted rosters to ensure optimal staffing levels
- Budget and wages control
- Achieved and maintained weekly budgets through effective financial oversight
- Provided customer service by addressing inquiries and resolving issues.
- Customer service
- Maintaining visual merchandising
- Product and store layout logistics
- Responsible for multiple stores at a time
Sales Assistant
EASTPACK BAG
05.2010 - 05.2013
- Managed inventory levels to ensure product availability.
- Executed visual merchandising to enhance in-store presentation and customer engagement
- Compiled monthly performance reports for management review.
- Provided assistance to customers to enhance their experience.
Sales Assistant
KOREAN COSMETIC SKIN FOOD
01.2006 - 01.2009
Education
DIPLOMA OF PROJECT MANAGEMENT -
George Brown College
ADVANCED DIPLOMA OF BUSINESS -
Australian College of Management and Technology
DIPLOMA OF BUSINESS -
Australian College of Management and Technology
BACHELOR OF ARTS -
Cheng Shui University of Technology
Skills
- Sales-driven
- Sales support
- Inventory management
- Attention to detail
- Time management
- Microsoft Excel
- Microsoft Word
- Problem solving
- Organizational skills
- Efficient
- Flexible
- Communication skills
- Leadership and team building
References
Kellie Mortimer
0430011846
Eleisha
0435316761
Timeline
Sales Assistant
Peter alexander
09.2025 - Current
Retail Store Manager
PETER ALEXANDER
06.2021 - 07.2023
Store Manager
HABITANIA HOMEWARES
09.2013 - 06.2021
Sales Assistant
EASTPACK BAG
05.2010 - 05.2013
Sales Assistant
KOREAN COSMETIC SKIN FOOD
01.2006 - 01.2009
DIPLOMA OF PROJECT MANAGEMENT -
George Brown College
ADVANCED DIPLOMA OF BUSINESS -
Australian College of Management and Technology
DIPLOMA OF BUSINESS -
Australian College of Management and Technology
BACHELOR OF ARTS -
Cheng Shui University of Technology