YAA ASANTEWAA Karikari Asante
Kings Langley,Australia
Summary
Dedicated and compassionate professional with extensive experience in trauma-informed care, mental health support, and disability services. Adept at managing multidisciplinary teams, overseeing residential care operations, and providing individualized, person-centered support to young people with complex needs. Proven ability to lead teams, develop holistic support plans, and collaborate with stakeholders to drive positive outcomes. Strong expertise in crisis management, conflict resolution, and legislative compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Intensive Therapeutic Admin Officer
Wesley Mission
Blacktown, Australia
11.2024 - Current
- Provide intensive therapeutic support to clients with complex mental health, trauma, and behavioural needs
- Conduct risk assessments and crisis interventions, ensuring client safety and stability
- Assist clients access to their daily needs by liaising with healthcare professionals, external service providers, and community resources in the delivery of efficient client centred services
- Maintain comprehensive case notes, reports, and documentation in compliance with organizational and legal standards
- Support the House Manager in facilitating skill-based group programs to enhance client independence and resilience
- Support the House Manager in implementing, and reviewing individualized case plans, fostering client recovery and well-being
Disability Support Carer
Warrah Society
Sydney, Australia
06.2024 - Current
- Provided high-quality, person-cantered care to individuals with disabilities and complex support needs, addressing daily living, mobility, and personal care requirements
- Delivered psychosocial support and facilitated engagement with social and community activities to enhance client wellbeing
- Collaborated with families, healthcare professionals, and external agencies to develop individualized care plans and address emerging needs
- Demonstrated crisis management and conflict resolution skills, fostering a safe and supportive environment for clients
- Ensured accurate record-keeping, including care plans, assessments, and incident documentation, in compliance with organizational and regulatory guidelines
Disability Support Carer
Global Disability Services
Sydney, Australia
09.2023 - Current
- Provided high-quality, person-cantered care to individuals with disabilities and complex support needs, addressing daily living, mobility, and personal care requirements
- Delivered psychosocial support and facilitated engagement with social and community activities to enhance client wellbeing
- Collaborated with families, healthcare professionals, and external agencies to develop individualized care plans and address emerging needs
- Demonstrated crisis management and conflict resolution skills, fostering a safe and supportive environment for clients
- Ensured accurate record-keeping, including care plans, assessments, and incident documentation, in compliance with organizational and regulatory guidelines
Intensive Therapeutic Acting House Manager
Wesley Mission
Blacktown, Australia
01.2025 - 02.2025
- Led and mentored staff in delivering culturally responsive, person-centered care to clients with complex needs
- Managed daily team rostering, approved timesheets, and coordinated operational logistics across multiple houses
- Oversaw after-hours/on-call responsibilities, ensuring seamless service delivery and crisis management
- Implemented and monitored holistic support plans to promote client well-being and behavioural modification
- Maintained accurate service documentation, incident reports, and case progress notes, ensuring compliance with policies and best practices
- Collaborated with stakeholders, including allied health professionals, NDIA planners, and community organizations, to facilitate integrated care
Disability Support Carer
Anglicare
Sydney, Australia
11.2023 - 09.2024
- Provided high-quality, person-cantered care to individuals with disabilities and complex support needs, addressing daily living, mobility, and personal care requirements
- Delivered psychosocial support and facilitated engagement with social and community activities to enhance client wellbeing
- Collaborated with families, healthcare professionals, and external agencies to develop individualized care plans and address emerging needs
- Demonstrated crisis management and conflict resolution skills, fostering a safe and supportive environment for clients
- Ensured accurate record-keeping, including care plans, assessments, and incident documentation, in compliance with organizational and regulatory guidelines
Education Service Manager, Garrison Education
Ghana Armed FORCES (EDUCATION CORPS)
Accra, Ghana
09.2019 - 06.2022
- Managed the daily customer service operations of Garrison Education within the Ghana Armed Forces.
- Supervised daily staff activities, including daily reporting for both civilian and military personnel, to ensure the smooth running of Garrison schools.
- Managed daily correspondence between the Garrison education unit and Army Headquarters by ensuring that daily correspondence is actioned in a timely manner.
- Provided advice and direction in relation to military logistics and transportation, finance, personnel resource allocation, and technical systems-related queries within a shared military and civilian customer service team.
- Assisted in all admission processes into Garrison schools, and monitored all direct mailings from parents while monitoring and responding to all student information requests.
- Led the development, implementation, and evaluation of customer service policies, systems, and processes to ensure the highly effective operation of Garrison schools.
- Ensured coverage of classes, and the effective implementation of the curriculum on a daily basis.
- Coordinated all arrangements for short-term contract replacements of teaching staff, including the induction of staff, and communication with sub-schools, Learning Area Coordinators, the Staff Development Coordinator, and the leadership team.
Military Observer, MONUSCO
United Nations
Goma, Congo DR
08.2018 - 09.2019
- Monitored operations, and reviewed records and metrics to understand troop performance.
- Managed the daily activities and well-being of troops under my command.
- Managed daily correspondence between the commanding officer and troops on the ground, ensuring all repatriations and troops' welfare are handled in a timely manner.
- Managed the daily administration, logistics, humanitarian needs and transportation requirements of natives affected by the conflict in Congo DR and troops within my operational unit.
- Investigated incidents and violations, and presented recommendations to commanding officers according to the standard of operations.
Education
Diploma - Community Services
Arizona College Australia
Sydney, NSW01.2022
Bachelor of Arts - Psychology
University of Ghana
Skills
- Behaviour Management
- Interdisciplinary care
- Aseptic techniques
- Personal Care Assistance
- Daily logs
- Residential Support
- Life Skills Development
- General Housekeeping
- Microsoft Applications
- International Humanitarian Relief Operations
- Trauma-Informed Case Management
- Mental Health Support
- Holistic Support Planning
- Stakeholder Engagement
- Community Integration
- Group Program Facilitation
- Cultural Sensitivity
- Legislative Compliance
- Strong Communication
- Technical Proficiency
Certification
- Intensive Therapeutic Care Training
- Therapeutic Crises Intervention Training
- First Aid
- CPR
- NDIS Worker Screening Check
- Working with Children Check
- NDIS Worker Module Certification
- PART Training
- NDIS Plan Interpretation and Budget Management
- Cultural Competency Training for Aboriginal and Torres Strait Islander Communities
References
Available upon request
Key Skills And Experience
- Trauma-Informed Case Management: Extensive experience providing support to individuals impacted by trauma, including refugees and asylum seekers.
- Mental Health Support: Proficient in developing and implementing psychosocial interventions to address mental health and behavioural needs.
- Holistic Support Planning: Expertise in creating integrated support plans tailored to individual needs, promoting independence and resilience.
- Stakeholder Engagement: Skilled in liaising with NSW Health, social services, and community organizations to coordinate care and advocacy.
- Community Integration: Knowledgeable in facilitating access to education, training, employment, and community resources.
- Group Program Facilitation: Experienced in planning, delivering, and evaluating skill-based group interventions.
- Cultural Sensitivity: In-depth understanding of refugee cultures and health needs within the Sydney Metropolitan area.
- Legislative Compliance: Knowledge of the Mental Health Act, NDIS guidelines, and related sector requirements.
- Strong Communication: Proficient in oral and written communication, with expertise in report writing, advocacy, and cross-cultural engagement.
- Technical Proficiency: Skilled in Microsoft Office Suite and client management systems.
Timeline
Intensive Therapeutic Acting House Manager
Wesley Mission
01.2025 - 02.2025
Intensive Therapeutic Admin Officer
Wesley Mission
11.2024 - Current
Disability Support Carer
Warrah Society
06.2024 - Current
Disability Support Carer
Anglicare
11.2023 - 09.2024
Disability Support Carer
Global Disability Services
09.2023 - Current
Education Service Manager, Garrison Education
Ghana Armed FORCES (EDUCATION CORPS)
09.2019 - 06.2022
Military Observer, MONUSCO
United Nations
08.2018 - 09.2019
Diploma - Community Services
Arizona College Australia
Bachelor of Arts - Psychology
University of Ghana
Similar Profiles
Amy Leigh ButtAmy Leigh Butt
Aged Care Support Worker at Wesley MissionAged Care Support Worker at Wesley Mission
Adarsha NeupaneAdarsha Neupane
HSTM at Wesley MissionHSTM at Wesley Mission
Kimiya Zakerzadeh ForoshaniKimiya Zakerzadeh Foroshani
OOSH Coordinator at Wesley MissionOOSH Coordinator at Wesley Mission