Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic

YASH AMESAR

Oakleigh East,VIC

Summary

Results-oriented Community Support Coordinator possessing first-rate communication, problem analysis and organizational skills. Adaptable professional with 2 years of experience in private sector companies. Tech-savvy with proficiency in office equipment operations and passionate for numbers and statistics.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Team Leader

DNA Recruitment Solutions
  • Responsibilities: Providing extensive and on-going customer service and contact to ensure satisfaction with services for clients like Level Crossing Removal Project and Metro Tunnel Project
  • Managing team of 2-10 CSRs, handling daily reports, internal and external communication, crisis management and developing strong leadership qualities
  • Liaising with other contractors to ensure smooth flow of operations.

NDIS Support Coordinator

Melcare family services
  • Responsibilities: Directly communicating and reporting to the stakeholders regarding the status of the participants' progress and needs
  • Accurate and confidential reviewing and processing of the documents of participants for NDIS claims and support
  • Clinical research skills are utilized to closely monitor and understand participants' health conditions and have extensive knowledge regarding CALD communities
  • Vast knowledge of aged care diseases and compassionate strategies to take care of aged care populations
  • Actively and single handily responsible for arranging and also working as community support worker for the disabled population.

Research Student

Dianne Stevens ( Professional Project Supervisor)
09.2023 - 11.2023

Successfully completed quantitative and qualitative analysis mental health project for health care providers working force in Australia.

Successfully developed poster and guidelines formal document for the managers regarding managing mental health of Allied health care professionals.

Senior Sales Executive

Nafta Private Limited
12.2022 - 10.2023
  • Responsibilities: Actively engaged 5 staff, 20 various tasks and maintained 3 financial accounts
  • Primary responsibility for engagement with the clients and serving them and taking care of their needs and having a customer centred approach
  • Application of technical skills regularly involving client management and fuel software along with strong passion for computer literacy.

Senior Associate Dentist

AMPA ORTHODONTICS
02.2021 - 03.2022
  • Responsibilities: Responsible for planning department of orthodontic cases on 3D software for clients
  • Specialist in 3D software for smile designing and production of aligners
  • Monthly 185 cases of malocclusion for patients and smile designing including social media influencers were planned along with online treatment plans and post operative results.

Dental Assistant

Gorgeous Smiles Dentistry
03.2020 - 12.2020
  • Responsibilities: Reconciliation on transactions, financial data management
  • Guiding in proper documentation of the organization
  • Collaboration with marketing team for regular membership outreach material
  • Assisting in surgical procedures to the dentist operating in the clinic.

Education

Dentistry (Pre-Dentistry)

Bharati Vidyapeeth University
India
09.2017

Masters in public health (M.P.H) -

Victoria University

Skills

  • Microsoft Computing skills (Word, Excel, PowerPoint, Outlook)
  • Communication skills
  • SOFTWARE SKILLS-
  • SPSS
  • R programming for medical data analysis
  • Mural
  • Canva
  • Maestro 3D
  • Geomagic (CAD)
  • Networking
  • Customer service
  • Community Support Coordinator

Personal Information

Date of Birth: 01/04/1994

Certification

  • Clinical Certificate of Endodontics and Periodontics, White Arch Dental Academy, Pune - 2018
  • NDIS workers screening check
  • NDIS Certificate

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Research Student

Dianne Stevens ( Professional Project Supervisor)
09.2023 - 11.2023

Senior Sales Executive

Nafta Private Limited
12.2022 - 10.2023

Senior Associate Dentist

AMPA ORTHODONTICS
02.2021 - 03.2022

Dental Assistant

Gorgeous Smiles Dentistry
03.2020 - 12.2020

Customer Service Team Leader

DNA Recruitment Solutions

NDIS Support Coordinator

Melcare family services

Dentistry (Pre-Dentistry)

Bharati Vidyapeeth University

Masters in public health (M.P.H) -

Victoria University
YASH AMESAR