Yadiel Eyasu
Aintree,VIC
Summary
Compassionate and adaptable psychology diploma graduate with strong interpersonal skills, and hands-on experience in high-pressure, customer-facing environments. Proven ability to communicate effectively with people from diverse backgrounds, handle conflict calmly, and build rapport in both team and individual settings. Demonstrates a commitment to community-focused work through ongoing volunteer engagement, and practical experience managing emotionally dynamic situations. Eager to apply psychological principles in care roles that require empathy, resilience, and strong listening skills.
Overview
1
1
Certification
Work History
Worker
burger love
Melbourne , Victoria
- Thrived in fast-paced environment at Burger Love, ensuring customer satisfaction during peak hours.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Adapted quickly to various roles, supporting coworkers as needed.
- Worked long hours alongside two colleagues, maintaining operational efficiency under pressure.
Worker
woodlea lam
Melbourne , Victoria
- Executed food preparation and customer service tasks at Woodley Lam.
- Handled customer inquiries, resolved complaints, and addressed issues promptly.
Cashier
Aintree bakery
Melbourne , Victoria
- Managed customer interactions primarily via phone, enhancing communication skills.
- Developed expertise in addressing customer inquiries both in-person and remotely.
Warehouse Worker
warehouse
Melbourne , Victoria
- Demonstrated teamwork skills while collaborating with colleagues in warehouse environment.
- Operated heavy equipment, showcasing capability and responsibility in high-stakes situations.
- Engaged in continuous learning through hands-on experience with various operational tasks.
Worker
Guzman Y Gomez
Melbourne , Victoria
- Ensured seamless operations by adapting quickly to fast-paced environments.
- Enhanced service delivery and training effectiveness through customer engagement.
Education
Diploma course - Psychology
La Trobe University
Melbourne, VIC12-2023
High School Diploma -
Caroline Chisholm Catholic College
204 Churchill Ave, Braybrook VIC 301912-2022
AGA Certificate 2 - plumbing
Apprenticeships Group Australia
Melbourne, VIC10-2022
Bachelor in Psychology, Criminology -
Victoria University
Melbourne, VICSkills
- Communication skills
- Planning and organization
- Continuous learning
- Team collaboration
- Time management
- Goal setting
- Active listening
- Effective speaking
- Multitasking
- Conflict resolution
- Professional demeanor
- Customer interaction
- Adaptability
- Psychological assessment
- Research methods
- Data analysis
- Interpersonal communication
- Customer service
Certification
- Working with children's licenses
- Police background check
Timeline
Worker
burger love
Worker
woodlea lam
Cashier
Aintree bakery
Warehouse Worker
warehouse
Worker
Guzman Y Gomez
Diploma course - Psychology
La Trobe University
High School Diploma -
Caroline Chisholm Catholic College
AGA Certificate 2 - plumbing
Apprenticeships Group Australia
Bachelor in Psychology, Criminology -
Victoria University
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