Yaeji Im
Barista
Melbourne,VIC
Summary
Outgoing Barista Shift Supervisor offering 3.5 years of experience overseeing daily operations of high traffic locations. Hardworking and organized individual well-versed in maintaining records, training employees and ordering and receiving inventory. Motivated worker with in-depth knowledge of POS systems.
Overview
8
8
years of professional experience
2
2
Certification
Work History
Barista Shift Supervisor
Starbucks
11.2021 - 04.2025
- Trained and mentored new baristas to improve skills and efficiency
- Managed stock control, ordering, and store operations support
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Hotel Front Office Receptionist
Grand Mercure Residence Seoul Dragon City
08.2019 - 08.2020
FOH Team Member
Salvatore Cuomo
06.2019 - 08.2020
- Collaborated with kitchen staff to ensure timely and accurate order preparation.
- Monitored dining area to anticipate guest needs, offering prompt service and attention.
Hotel Front Office Receptionist
Marriott Resort Jeju Shinhwa World
09.2017 - 11.2018
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Developed and maintained positive relationships with guests for satisfaction.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
Education
Chinese Language / Economics And Trade
Nankai University
Tianjin, China07-2017
Skills
- Latte art expertise
- Barista training
- Inventory controls
- Multitasking ability
Certification
- CSP Barista Skills - Intermediate, SCA - 2025
- RSA VIC - 2025
Languages
Korean
Chinese
English
Japanese
Timeline
Barista Shift Supervisor
Starbucks
11.2021 - 04.2025
Hotel Front Office Receptionist
Grand Mercure Residence Seoul Dragon City
08.2019 - 08.2020
FOH Team Member
Salvatore Cuomo
06.2019 - 08.2020
Hotel Front Office Receptionist
Marriott Resort Jeju Shinhwa World
09.2017 - 11.2018
Chinese Language / Economics And Trade
Nankai University