Yafet Tesfaye
Bardia,NSW
Summary
Dedicated and experienced server with a history of delivering outstanding customer service in high-volume, fast-paced dining environments. Works well in a team environment through the use of good communication and problem-solving skills. Utilises a practical working style emphasising efficiency, organisation and excellent task prioritisation. Eager to join the banking industry, using many of my transferable skills as well as knowledge from my Applied Finace course making it easy to adapt.
Overview
1
1
year of professional experience
Work History
Server
Coffee Emporium
02.2024 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment whilst calm and composed.
- Used good communication skills to reduce guest dissatisfaction.
- Attended company and restaurant required trainings and meetings, improving skills.
- Resolved complex technical problems in a timely fashion utilizing problem-solving skills.
- Utilized teamwork skills to collaborate effectively with other staff members during busy periods.
Education
Bachelor of Business - Applied Finance
Western Sydney University
Campbelltown, NSW10-2026
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Task prioritization
- Guest engagement
- Performance improvement
- Multitasking and organization
Timeline
Server
Coffee Emporium
02.2024 - Current
Bachelor of Business - Applied Finance
Western Sydney University
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