A dynamic and forward-thinking marketeer with over 5 years of experience and passion for luxury hospitality and global marketing. Possessing an in-depth knowledge of marketing and communications in the industry, I am equipped with the skills to excel in the Australian job market. Committed to continuous growth and professional development, I am highly motivated and eager to contribute to the success of any organization. Currently pursuing my Master's in Marketing Management at La Trobe University, I bring a fresh perspective and innovative ideas to the table.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Marketing Specialist
VERVE INNOVATION
Melbourne , Victoria
05.2023 - Current
Conducted extensive keyword research using Ahrefs, SEMrush, and Google Analytics
Implemented on-page optimization strategies for meta tags, URL structure, and content
Executed off-page SEO tactics, including link-building campaigns and guest blogging
Monitored website performance through Google Analytics and Search Console, generating reports for SEO metrics
Collaborated with web development to implement SEO best practices during site development
Assisted in creating engaging, SEO-friendly content for blogs, landing pages, and product descriptions
Utilized ChatGPT and AI tools to optimize chatbot responses, enhancing user experience
Conducted regular competitor analysis to identify industry trends and opportunities
Used Advanced Web Ranking (AWR) and rank tracking tools to monitor keyword rankings
Implemented technical SEO enhancements, including XML sitemap creation and website speed optimization
Demonstrated proficiency in leveraging WordPress for optimization
Utilized Email Direct Marketing (EDM) strategies for effective digital outreach
Managed and executed social media responsibilities, including content creation and engagement strategies
Developed and implemented social media campaigns to increase brand visibility and audience engagement
Analyzed consumer behavior and market trends to create effective marketing campaigns
Designed visuals such as infographics, logos, and banners for company website and other digital outlets
Worked closely with senior management to implement strategic communications plans and marketing initiatives
Organized development and implementation of diverse marketing videos, social media posts, and blogs
Managed social media platforms and utilized metrics to increase engagement and campaign performance
Collaborated creatively to develop brand content, enhancing identity and engaging the audience
Cluster Marketing Communication Manager
THE WESTIN MUMBAI POWAI LAKE (RENAISSANCE MUMBAI) & LAKESIDE CHALET, MUMBAI - MARRIOTT EXECUTIVE APARTMENTS - MARRIOTT INTERNATIONAL
Mumbai , Maharashtra
01.2022 - 01.2023
Planning and implementing marketing campaigns for the hotel
Content management on Direct.com using Marriott digital tools
Social media marketing, online ad campaigns, and reputation management
Media management and PR content curation - Media questionnaires & authored articles, press releases & award nomination forms
Networked with cross-functional teams to ensure flawless execution of large and small-scale marketing activations
Handled Digital Marketing for a hotel complex of 773 keys
Liaise with creative, social media, and PR agencies for effective marketing and brand campaigns
PR management for amplifying brand salience (Key Events - Weddings Unveiled 2019, Femina Miss India World 2018, and others)
Build strong relationships with media and high-profile guests to amplify the hotel's visibility and reach
Content development for MICE, Trade, Lifestyle & Luxury Publications
Formulated social media campaigns to increase millennials' engagement for Renaissance Mumbai and Marriott Executive apartments.
Developed and implemented a comprehensive communications strategy to increase public awareness of the organization's mission and activities.
Created and managed content for multiple social media platforms including Twitter, Facebook, Instagram, YouTube, LinkedIn, and Pinterest.
Coordinated press releases and responded to media inquiries in a timely manner.
Organized press events such as interviews, conferences, and product launches.
Produced reports on communication metrics such as website visits, open rates, click-throughs.
Managed development of internal newsletters, brochures and other organizational materials.
Collaborated with external vendors to create promotional videos for marketing campaigns.
Assisted in developing strategies for engaging stakeholders through digital channels.
Conducted market research to identify trends that could be leveraged for successful campaigns.
Provided support during crisis situations by crafting appropriate messages for the public.
Prepared presentations for senior management regarding new initiatives or projects undertaken by the company.
Maintained relationships with key influencers within the industry to ensure positive visibility of the brand.
Developed creative concepts for advertising campaigns across print and online mediums.
Composed various types of documents including proposals, letters, emails.
Researched and wrote articles related to current trends in the industry.
Analyzed customer feedback data from surveys to improve customer service processes.
Managed multiple projects and tasks simultaneously while managing client expectations.
Partnered with internal business stakeholders, subject matter experts and thought leaders to develop internal and external content to highlight purpose-driven projects and unique culture.
Designed and edited promotional publications.
Created and optimized promotional publications and related materials.
Identified client groups and audiences, determining best way to communicate publicity information.
Assistant Manager - Marketing Communication
THE WESTIN MUMBAI POWAI LAKE (RENAISSANCE MUMBAI) & LAKESIDE CHALET, MUMBAI - MARRIOTT EXECUTIVE APARTMENTS - MARRIOTT INTERNATIONAL
Mumbai , India
01.2020 - 01.2022
Assisted in the development of operational strategies to ensure efficient and productive operations.
Conducted regular performance reviews for employees to identify areas of improvement.
Coordinated with other departments to ensure smooth flow of operations.
Content management on Direct.com using Marriott digital tools
Social media marketing, online ad campaigns, and reputation management
Media management and PR content curation - Media questionnaires & authored articles, press releases & award nomination forms
Networked with cross-functional teams to ensure flawless execution of large and small-scale marketing activations
Handled Digital Marketing for a hotel complex of 773 keys
Liaise with creative, social media, and PR agencies for effective marketing and brand campaigns
PR management for amplifying brand salience (Key Events - Weddings Unveiled 2019, Femina Miss India World 2018, and others)
Build strong relationships with media and high-profile guests to amplify the hotel's visibility and reach
Content development for MICE, Trade, Lifestyle & Luxury Publications
Formulated social media campaigns to increase millennials' engagement for Renaissance Mumbai and Marriott Executive apartments.
Voyager - Management Trainee
THE WESTIN MUMBAI POWAI LAKE (RENAISSANCE MUMBAI) & LAKESIDE CHALET, MUMBAI - MARRIOTT EXECUTIVE APARTMENTS - MARRIOTT INTERNATIONAL
01.2018 - 01.2020
Planning and implementing marketing campaigns for the hotel
Content management on Direct.com using Marriott digital tools
Social media marketing, online ad campaigns, and reputation management
Media management and PR content curation - Media questionnaires & authored articles, press releases & award nomination forms
Networked with cross-functional teams to ensure flawless execution of large and small-scale marketing activations
Handled Digital Marketing for a hotel complex of 773 keys
Liaise with creative, social media, and PR agencies for effective marketing and brand campaigns
PR management for amplifying brand salience (Key Events - Weddings Unveiled 2019, Femina Miss India World 2018, and others)
Build strong relationships with media and high-profile guests to amplify the hotel's visibility and reach
Content development for MICE, Trade, Lifestyle & Luxury Publications
Formulated social media campaigns to increase millennials' engagement for Renaissance Mumbai and Marriott Executive apartments.
Marketing Communications and L&D Trainee
The Westin Mumbai Garden City
01.2017
Industrial Trainee
Double Tree by Hilton, Goa
01.2016
Industrial Trainee
The Leela Palace, Mumbai
01.2015
Industrial Trainee
The Taj Mahal Palace Hotel, Mumbai
01.2015
Education
Masters in Marketing Management - Marketing
La Trobe University
Melbourne
12-2024
Bachelors in Hotel Management -
Manipal Academy of Higher Education
01.2018
ICSE - ISC -
Hiranandani Foundation School
06.2014
Skills
Content Management
Google Suite Analytics
Search Engine Optimization
Social Media Marketing
Digital Marketing
Communication Skills
Adaptability
Emotional Intelligence
Team Player
Problem Solving
Project Management
Digital Dexterity
Web Analytics
Stakeholder Management
Public Relations
Strategy Development
Staff Coordination
Website Optimization
Campaign Performance Optimization
New Market Research
Social Media Management
Digital Content Management
Social Media Platforms
Brand Promotion
Brand Marketing
Campaign Management
Team Motivation
Planning And Overseeing Program
Business Reporting
Media Relations
Vendor Relationships
Copywriting
Managing Media
Certification
Google Ad Search Certification
HubSpot Academy - SEO Certified
Accomplishments
Youngest Marketing Communication Manager in Mumbai Marriott hotels.
Leveraged PR & Marketing activations to receive:
International Spa awards 2021 Quan Spa
Times Food & Nightlife Award 2020 - Best Buffet [suburbs, Mumbai] - Lake View Cafe
South Asian Travel Awards 2019 - Leading Convention Centre Hotel
Food Food Awards 2018 by BBC GoodFood India - Best Convention Centre Hotel
BW Hotelier 2018 Best MICE Hotel
Peak life Gourmet Award 2018 Best 24 hour Coffee Shop, Lake View Cafe
India Wine Award Excellence 2018 - Outstanding Wine list, Fratelli Fresh
Times Food & Nightlife Award 2022 - Best Buffet [suburbs, Mumbai] - Lake View Cafe
Lake View Cafe earned its highest revenue in its tenure.
The highest visits in March 2022 on google for any Marriott hotel in the city
Personal Information
Title: MARKETER
References
Monica Edara, Director of Marketing Communications at AccorHotels, monicaedara@gmail.com, +91 90004 12094
Tanvir Ahmed, Academic Professional, La Trobe University, a.tanvir@latrobe.edu.au
Bjorn Fernanades, Director of Sales and Marketing at Taj Hotels, Bjorn.Fernandes@gmail.com