Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yagmur Menekşe Kapukaya

Eagleby

Summary

Dedicated and highly motivated professional with experience in management, customer service, and the beauty industry. With a proven ability to manage operations, handle client relations, and maintain a welcoming environment, I am eager to bring my organizational and interpersonal skills to a Spa Receptionist role. My passion for the beauty and wellness industry, combined with a strong work ethic and attention to detail, positions me as an ideal candidate to enhance both client satisfaction and team efficiency.

Overview

2026
2026
years of professional experience

Work History

Hair Keratin Specialist

Unique Keratin Specialist
  • Specialized in keratin treatments, ensuring clients received high-quality hair care tailored to their needs.
  • Consulted with clients to determine their goals and recommend appropriate solutions.
  • Maintained a professional and organized work environment.

Employee

Origin Kebabs Hyperdome
  • Provided excellent customer service and assisted in daily store operations.
  • Managed orders and ensured food was prepared to meet customer specifications.
  • Maintained cleanliness and stock levels to support operational efficiency.

Kebab Maker

Kebab Shop
02.2025 - Current
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and offering recommendations based on preferences.
  • Assisted in menu development, incorporating customer feedback to create innovative and popular dishes.
  • Managed food waste effectively by tracking ingredient usage patterns and adjusting order quantities accordingly.

Owner/Beauty Specialist

Nails and Beauty by Yagmur
12.2024 - Current
  • Operated a salon business offering services such as lash lamination, waxing, manicures, pedicures, soft nail extensions, and facials.
  • Built strong client relationships through exceptional service and personalized care.
  • Managed client appointments, handled payments, and maintained a professional workspace.

Parental Leave

01.2023 - 12.2023
  • Took a year off to care for my newborn child while maintaining focus on personal and professional development.

Manager

Ispa Kebabs
01.2021 - 08.2022
  • Supervised daily operations, ensuring high-quality service and customer satisfaction.
  • Managed a team of employees, providing training and support to maintain efficiency.
  • Oversaw financial operations, including cash handling, reconciliations, and compliance.
  • Addressed customer inquiries and complaints promptly and professionally.

Education

Certificate - Beauty & Wellness

TAFE QLD Brisbane Southbank
Brisbane, QLD
08.2024

High School Diploma -

Keebra Park State High School
01.2019

Skills

  • Leadership and team management
  • Customer service
  • Conflict resolution
  • Appointment management
  • Scheduling
  • Client records management
  • Beauty treatments knowledge
  • Hair treatments knowledge
  • Spa treatments knowledge
  • Multitasking
  • Time management
  • Adaptability
  • Proactivity
  • Payment processing
  • Inventory management

Languages

Turkish
English

Timeline

Kebab Maker

Kebab Shop
02.2025 - Current

Owner/Beauty Specialist

Nails and Beauty by Yagmur
12.2024 - Current

Parental Leave

01.2023 - 12.2023

Manager

Ispa Kebabs
01.2021 - 08.2022

High School Diploma -

Keebra Park State High School

Hair Keratin Specialist

Unique Keratin Specialist

Employee

Origin Kebabs Hyperdome

Certificate - Beauty & Wellness

TAFE QLD Brisbane Southbank

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Yagmur Menekşe Kapukaya