Yahui Jiang
Melbourne,Mobile
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
My visa status is Australian Citizen.
Overview
5
5
years of professional experience
Work History
Cashier
Krystal
Melbourne, VIC
01.2020 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Experienced cashier and customer service professional known for maintaining fast transaction times and high levels of customer satisfaction. Proven track record in handling cash accurately and efficiently, while providing top-notch service in high-volume retail environments.
- A reliable and punctual team member who excels in fast-paced settings.
- - Financial Transactions (including POS Systems, Cash Handling, Credit and Cash Transactions)
- Customer Interaction (including Customer Service, ID Verification, Customer Relations)
- Product Knowledge (you might add this to showcase your ability to assist customers effectively - Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Waitress
Princes Karaoke
Carnigie, VIC
10.2023 - 12.2023
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Replenished beverages when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Served alcoholic beverages responsibly in accordance with state laws.
- Provided accurate change for cash transactions using a cash register system.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Informed customers about specials, upselling additional food and drink items.
- Stocked server areas with supplies before, during and after shifts.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Responded to ad hoc cleaning duties at end of shift.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Education
Undergraduate - Bachelor of Education And ARTS
Monash University
Melbourne, VIC03.2024
Skills
- POS Systems
- Cash Handling
- Customer Service
- Fitting Room Oversight
- Customer Relations
- Credit and Cash Transactions
- ID Verification
- Ordering and Stocking
Timeline
Waitress
Princes Karaoke
10.2023 - 12.2023
Cashier
Krystal
01.2020 - Current
Undergraduate - Bachelor of Education And ARTS
Monash University
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