Yaling Cun

Luckin Barista mainly includes the following aspects:

1. Coffee making
• Follow Standard Operating Procedures (Sops) to make all kinds of coffee and drinks, such as American, latte, cappuccino, etc.
• Ensure that the taste, quality and appearance of the coffee meet the company's requirements.
• Use and maintain coffee machine, grinder, milk foam machine and other equipment to ensure the normal operation of the equipment.

2. Store operation
• Responsible for store material management, such as coffee beans, milk, syrup, etc., to ensure adequate stock and timely replenishment.
• Assist in receiving, storing and organizing goods, and keep the warehouse clean and tidy.
• Comply with food safety and hygiene standards and keep bar and work areas clean.

3. Customer service
• Warmly welcome customers and provide friendly and professional service.
• Process customer orders to ensure that orders are accurate and completed efficiently.
• Respond to customer inquiries, complaints or special needs in a timely manner to improve customer satisfaction.

4. Work as a team
• Maintain good communication with team members and assist store manager to achieve store operation targets.
• Effective division of labor at peak times to improve service efficiency.
• Attend company training to improve coffee making skills and store operation ability.

5. Other responsibilities
• Participate in the promotion of new products, understand the company's promotional activities, and recommend suitable products to customers.
• Ensure accurate operation of the cash register system and avoid accounting errors.
• Comply with company rules and regulations to maintain brand image.

In general, the work of Luckin Barista not only involves coffee production, but also covers store management, customer service and team collaboration, requiring a certain degree of hands-on ability, service awareness and team spirit.