Yalun (Alan) Wang
Brisbane
Summary
Proven team player with a strong work ethic, demonstrated during tenure at Xiangwei Restaurant. Excelled in customer service, enhancing satisfaction through efficient, friendly interactions and adept handling of POS systems. Achieved notable improvements in operational efficiency and customer resolution, showcasing a blend of hard and soft skills critical for high-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Xiangwei Restaurant
05.2020 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy hours.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Business - Marketing
Queensland University of Technology
Brisbane, QLD12-2025
Skills
- Customer interaction
- Customer service
- Positive and professional
- Strong teamwork
Certification
- [State] Driver's License
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Enjoy hobbies that combine physical activity with outdoor exploration
- Gym Workouts
- Martial Arts
- Playing Sports
- Running
Timeline
Restaurant Team Member
Xiangwei Restaurant
05.2020 - Current
Bachelor of Business - Marketing
Queensland University of Technology
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