Yam Bahadur Ramjali

As Senior barista, I am responsible for the organized and pleasant environment for the team. The major resposibilities I have performed are:

• Maintained regular and consistent attendance and punctuality.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment

As barista, I have done the enhanced customer satisfaction by efficiently preparing and serving high-quality beverages and also done basic food hygiene and food safety program.

• Maintained a clean and organized workspace, ensuring optimal efficiency during peak hours.
• Demonstrated adaptability by quickly learning new menu offerings when seasonal changes or promotional items were introduced.
• Collaborated with team members to streamline workflow for improved customer service experience.
• Ensured prompt service delivery by efficiently managing multiple tasks under pressure during peak business hours.