Yamuna Sandamlai
Orange,NSW
Summary
Detail-oriented professional with extensive experience in transaction processing and customer relationship management. Proven ability to resolve issues promptly and promote loyalty programs, driving customer satisfaction.
Overview
15
15
years of professional experience
Work History
retail
city hyper markert
shuwaikh, KUWAIT
03.2002 - 03.2017
- Assisted with the development of safety plans for retail stores.
- Managed the daily operations of a retail shop, including opening and closing procedures.
- Designed displays for showcasing fragrances at retail locations.
- Created efficient processes for inventory management within retail stores or warehouses.
- Built strong relationships with buyers at retail stores within the target market.
- Participated in regional training workshops designed to update skills related to retail operations management.
- Promoted service excellence throughout retail transactions to foster customer loyalty and satisfaction.
- Helped senior management achieve retail store targets by monitoring and motivating front-line staff.
- Supported retail associates to drive quality performance and experiences for guests.
- Created attractive displays to promote retail sales items.
- Assisted with packaging and labeling of finished products for delivery or retail sale.
- Researched new trends in retail and developed strategies for product placement.
- Identified areas for improvement within existing processes or procedures related to retail communications.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
Skills
- Inventory management
- Cash handling
- Transaction processing
- Point of sale
- Merchandise promotion
- Customer relationship management
- Sales reporting
- Team collaboration
- Effective communication
Languages
English
Professional
Hindi
Professional
Arabic
Professional
Timeline
retail
city hyper markert
03.2002 - 03.2017