Yana Popov
Aspendale,VIC
Summary
Orthoptic Assistant and receptionist at 2020NOW, adept at utilizing advanced imaging technology while fostering strong patient relationships. Proven analytical skills enhance patient care, and organizational expertise streamlines office operations. Committed to continuous learning and development, ensuring effective communication and support throughout treatment processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Orthoptic Assistant
Dr. Jessica Luzhansky (2020NOW)
01.2023 - Current
- Strengthened communication skills through one on one consultations with patients.
- Learned and adapted quickly to new technology and software applications.
- Trained to use imaging technology (used to take retinal photographs, refracting vision, optical coherence tomography, visual field testing and amplitude scans)
- Setting up and assisting with in-room procedures and intravitreal injections.
- Learned to document results from patient consultations and testing and communicate them effectively with the doctor.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned to build rapport with patients and support, educate and guide them through their treatment/management of their conditions.
Medical Receptionist
Dr. Jessica Luzhansky (2020NOW)
01.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Transcribed phone messages and relayed to appropriate personnel.
- Helped patients complete necessary medical forms and documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Conducted patient intake interviews, recording and documenting relevant information.
Figure Skating Instructor
Skateworld Mordialloc
04.2020 - Current
- Analyzed moves of skaters to explain correct and incorrect techniques.
- Adjusted coaching techniques to highlight strengths and weaknesses of each individual athlete.
- Completed continuing education requirements to maintain compliance with coaching standards.
- Developed relationships with clients to provide ongoing support and encouragement.
- Helped build confidence for athletes and supported them emotionally thorough challenges.
Education
Holmesglen Institute of TAFE
Melbourne, VIC10-2026
High School Diploma -
Holmesglen Institute of TAFE
Melbourne, VIC11-2024
Skills
- Office software
- Analytical and critical thinking
- Training & Development
- Patient care and consulting
Certification
Certificate 3 in Beauty
Certificate 2 in Volunteering
First Aid Certificate ( 2024 )
Hand Hygiene Certificate ( 2025 )
Manual Handling Certificate (2025 )
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Orthoptic Assistant
Dr. Jessica Luzhansky (2020NOW)
01.2023 - Current
Medical Receptionist
Dr. Jessica Luzhansky (2020NOW)
01.2021 - Current
Figure Skating Instructor
Skateworld Mordialloc
04.2020 - Current
Holmesglen Institute of TAFE
High School Diploma -
Holmesglen Institute of TAFE
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