Yanbing Dong
Melbourne,VIC
Summary
Collaborative individual with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Liquor Store Clerk at Kicks
Seventh grange
Melbourne, Vic
11.2024 - Current
- Stocked shelves with new inventory and rotated existing stock to ensure freshness.
- Operate and close the store alone in compliance with company procedures.
- Greeted customers upon entering the store and provided assistance with product selection.
- Operated cash register accurately to process customer payments.
- Answered incoming calls promptly and professionally while providing accurate information about products, services, prices, promotions.
Client Manager
Minghui Smart Electric
Jiaxing, Zhejiang
03.2020 - 09.2023
- Conducted regular product reviews to identify areas for improvement and ensure continued success.
- Contributed to team objectives in fast-paced environment， which was seasonal target of approximately 50million RMB
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Education
Master of Accounting - Accounting
Central Queensland University
Melbourne12.2018
Bachelor of Business Management - Business Management
The University of Queensland
Brisbane 12.2015
Skills
- Point of sale operation
- Cash handling
- Customer relationship management
- Sales reporting
- Problem solving
- Effective communication
- Team collaboration
Timeline
Liquor Store Clerk at Kicks
Seventh grange
11.2024 - Current
Client Manager
Minghui Smart Electric
03.2020 - 09.2023
Master of Accounting - Accounting
Central Queensland University
Bachelor of Business Management - Business Management
The University of Queensland