YAN (Daisy) WU
Melbourne,VIC
Summary
I am an international master's student who is passionate about life. I am also a skilled multitasker with a superior work ethic and good teamwork, problem-solving and organisational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach. I am always energetic and outgoing, like making friends and talking with different people.And I have patience and resilience, working in a supportive team environment. I hope through this casual job to improve my social ability and have a deeper connection with this country.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
HaiDiLao
MELBOURNE, VIC
12.2023 - 07.2024
- Greeted customers, provided menus and answered questions about menu items.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Volunteer
Parkrun And Melbourne Marathon
09.2023 - 10.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Guided troubled individuals to tools and resources necessary for healing.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Volunteer
During My Bachelor Degree
09.2019 - 02.2022
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Created educational materials to convey important information to service recipients.
- Assisted with special events and programs.
Sales Assistant
Shoes selling
China
09.2020 - 12.2020
- Greeted customers and provided assistance with product selection.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
After-school Tutor
Education Institution
China
07.2021 - 09.2021
- Provided homework assistance using specific curriculum and materials.
- Met with parents to discuss student progress and address concerns.
- Used personalized learning plans to guide students to a deeper understanding of course material and learning styles.
- Assisted students in understanding and mastering course material by providing one-on-one instruction.
Fast Food Sales Assistant
Assistant Sales Employee
07.2019 - 09.2020
- Meet customers' needs and check the store's inventory for McDonald's normal operation
- Assisted customers with prompt and polite support in person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Remained calm and poised in a high-stress, dynamic environment to promote service to customers and staff.
Education
MBA - Actuarial Science
University of Melbourne
Parkville, VIC12.2024
BBA - Business Statistics
Tunghai University
Taiwan06.2022
Skills
- Resource Coordination
- Volunteer Recruitment
- Project Oversight
- Team Collaboration
- Customer service
- Management
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Professional
French
Limited
Timeline
Restaurant Waiter
HaiDiLao
12.2023 - 07.2024
Volunteer
Parkrun And Melbourne Marathon
09.2023 - 10.2024
After-school Tutor
Education Institution
07.2021 - 09.2021
Sales Assistant
Shoes selling
09.2020 - 12.2020
Volunteer
During My Bachelor Degree
09.2019 - 02.2022
Fast Food Sales Assistant
Assistant Sales Employee
07.2019 - 09.2020
MBA - Actuarial Science
University of Melbourne
BBA - Business Statistics
Tunghai University
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