Yang LIU
Tarneit,VIC
Summary
Accomplished Project Officer and Assistant Research Officer adept at coordinating documentation, spreadsheets, presentations and supporting materials. Detail-oriented and methodical professional with an analytical approach. Prepared to apply three and half years' knowledge and experience in Public Sector to challenging new role in Fair Work Commission.
Overview
7
7
years of professional experience
Work History
Project Officer
Enabling Services, Fair Work Commission
Melbourne, VIC
07.2022 - Current
- Participating in all stages of project implementation, encompassing priority setting, project plan development, communication material creation, and continuous monitoring of progress towards project delivery
- Engaging in diverse research and analysis tasks on work relations issues, utilizing collected information to make well-founded decisions and propose effective solutions
- Fostering collaborative working relationships with stakeholders, engaging in consultations, and aiding in coordination and development of both internal and external communications
- Managing competing priorities and requests, and providing training and support to team members as needed
Assistant Research Officer
Tribunal Support, Fair Work Commission
Melbourne, VIC
01.2020 - 07.2022
- Gathering and organising information for research purposes, and performing research into study topics to increase knowledge and to provide valuable contributions on workplace relations issues
- Interpreting data analysis results to draw inferences and conclusions, and drafting and proofreading research papers, reports, reviews, and summaries
- Assisting in continuous development and maintenance of Modern Awards Pay Database, involving tasks such as delivering business requirement documents, crafting and executing testing cases, and conducting data validation, functionality enhancement, and defect reporting
- Ensuring modern awards are up-to-date by incorporating any variations determined by Commission, and aligning Modern Awards Pay Database and document templates with latest master copies of modern awards
- Providing support for administrative tasks related to modern awards, including handling inbox enquiries for dealing team, publishing materials on Commission website, and sending subscriber emails
- Utilising in-built tools and systems to file and manage records by normalised workflows
Business Analyst
Elegant Media
Melbourne, VIC
02.2017 - 01.2020
- Interacting with internal customers to understand business needs and translate into requirements and project scope
- Analysing key aspects of business to evaluate factors driving results and summarising into presentations
- Wireframing and UX designing
- Writing and maintaining functional requirements document
- Improving business direction by prioritizing customers and implementing changes based on collected feedback
Education
Master of Information System -
University of Melbourne
Melbourne, VIC07.2016
Bachelor of Software Engineering -
Xiamen University
Xiamen07.2011
Skills
- Research and Data Management
- Interpersonal Skills
- Communication Skills
- Time Management
- Organisational Skills
- Team Support
- CaseHQ
- Microsoft Office
- Project Management
- Agile Work Processes
- Scrum
- Azure
- JIRA
References
Available upon request
Timeline
Project Officer
Enabling Services, Fair Work Commission
07.2022 - Current
Assistant Research Officer
Tribunal Support, Fair Work Commission
01.2020 - 07.2022
Business Analyst
Elegant Media
02.2017 - 01.2020
Master of Information System -
University of Melbourne
Bachelor of Software Engineering -
Xiamen University